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The Information Assistant at Mitsui Outlet Park is responsible for assisting customers by handling queries and resolving issues across various communication channels. The role involves maintaining customer service standards, coordinating with relevant teams, and managing administrative tasks to ensure a smooth and professional experience for customers.
The Retail Sales Associate position involves representing a European apparel brand in Malaysia by delivering personalized shopping experiences and assisting customers with product selections. The role includes maintaining visual merchandising standards, managing stock, and supporting store operations to achieve sales targets.
This role involves supporting daily e-commerce operations including product management, customer interaction, and marketing activities. It is suitable for individuals with little to no experience in e-commerce or related fields, such as recent graduates. The position requires assisting with sales performance monitoring, content creation, and administrative tasks within an online retail environment.
This role involves planning and managing inventory for stores in KL Eco City. The position requires analyzing sales data, forecasting demand, managing inventory levels, and collaborating with various teams to support product availability and customer satisfaction.
The Team Leader/Supervisor role at AEON involves overseeing cafe operations, managing staff, and ensuring high standards of service and cleanliness. This position requires strong leadership skills and the ability to monitor sales and stock effectively.
The Sales Assistant role focuses on delivering exceptional customer service and maintaining product displays. You will engage with customers, manage stock, and promote sales while ensuring a pleasant shopping environment.
The Shop Manager at an airport outlet is responsible for overseeing daily operations, managing sales and costs, and leading a team. The role includes handling inventory, coaching staff, and addressing customer feedback.
The Key Holder will manage retail operations and staff, ensuring exceptional customer service and effective inventory management while driving sales performance and team motivation.
The Sales Development Representative at Veeam is responsible for generating new demand through outbound calling, engaging potential clients, and identifying customer needs while collaborating with team members to meet sales targets and provide excellent customer service.
Sebagai Sales Assistant, anda akan menguruskan pesanan jualan dengan ketepatan data dan berkomunikasi dengan pelanggan untuk memastikan kepuasan mereka. Kemahiran organisasi dan perhatian terhadap detail adalah penting.
The Merchandiser/Buyer role involves sourcing and managing products across various categories. You will be responsible for supplier negotiations, sales planning, and operational support to enhance the shopping experience.
This position is for an Ecommerce B2C Analyst focused on marketplaces, based in Mexico City. The role involves analyzing ecommerce activities related to business-to-consumer transactions within marketplace platforms.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.