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The Inventory Assistant is responsible for replenishing stock and organizing products on shelves, ensuring efficient inventory management and a pleasant shopping environment for customers.
E-commerce Support Representative bertanggungjawab memberikan sokongan pelanggan melalui pelbagai saluran, menyelesaikan pertanyaan dan aduan dengan efisien, serta memerlukan kemahiran komunikasi yang baik dan keupayaan untuk bekerja dalam persekitaran yang pantas.
The Sales Associate will focus on achieving sales targets through customer engagement and market analysis, requiring strong communication skills and a background in science or related fields.
The intern will assist the Marketing team, gaining hands-on experience in various marketing activities while developing essential skills. Strong communication and multitasking abilities are crucial for success in this dynamic role.
The Client Acquisition Associate / Executive is responsible for identifying and engaging potential clients to expand the customer base and increase revenue in the car park network. This role involves using various tools and strategies to generate leads, build relationships, and close deals. The position requires coordination with marketing efforts and ensuring client satisfaction through regular communication and onboarding.
The Customer Service Assistant position is a contract role focused on assisting customers by addressing their questions through calls and messages. This role requires providing service through multiple communication channels and supporting customer-related tasks within a team setting.
The cashier position at Taman Nirwana Ampang involves providing customer service, managing cash and card transactions, and maintaining the cleanliness and stock of the counter area. The role requires handling the cash register efficiently and addressing customer inquiries.
The Sales Representative will drive sales growth by identifying opportunities, building client relationships, and achieving targets while collaborating with marketing to enhance customer satisfaction and loyalty.
The Sales Operations Team Lead (Mandarin Speaker) is responsible for leading a team of sales operations professionals and optimizing sales processes to improve efficiency. The role involves analyzing sales metrics, collaborating with different departments, and managing sales tools and CRM systems to support sales team success.
This role is for a Chinese-speaking LiveStream Host responsible for selling products online and engaging with viewers. The position involves interacting with an audience in an entertaining manner.
Juruwang bertanggungjawab untuk mengendalikan mesin daftar wang dan terminal kad, memastikan transaksi yang tepat dan memberikan perkhidmatan pelanggan yang baik dalam persekitaran yang sibuk.
Eksekutif E-dagang bertanggungjawab untuk menguruskan aktiviti jualan dan pemasaran dalam talian, termasuk analisis prestasi dan kerjasama dengan pasukan untuk mencapai sasaran yang ditetapkan.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.