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The Associate Business Support Specialist (Vietnamese Bilingual) supports customers with purchasing and invoice queries within the Source to Settle processes. The role involves handling these queries efficiently while working in a global team environment and utilizing Vietnamese language skills.
Join Dell Technologies as a Statutory Accounting Advisor to manage financial reporting and audit requirements for various entities. This role involves collaborating with external auditors, preparing financial statements, and supporting cross-functional business initiatives in a dynamic MNC environment.
The People Services Manager at Sanofi is responsible for managing the full People Life Cycle process and leading a team of over 10 people. This role ensures compliance with legal and corporate policies while overseeing HR processes such as onboarding, offboarding, job changes, and data management.
The Sales Support Intern at Schneider Electric assists the sales team and supports customers in their digital transformation journeys. The role involves helping with sales operations and contributing to sustainability efforts within a global team.
The HR Partner Specialist acts as the main HR contact for employees and practice leaders, focusing on building personalized relationships and supporting career and project experiences. The role includes employee coaching, career discussions, and collaboration with business leaders and HR teams to address various organizational needs.
This HR Admin Internship role involves assisting with employee programs and managing employee data. The position offers hands-on experience in HR and involvement in initiatives that support employee growth.
The Procure to Pay (PTP) Analyst (Korean speaking) is responsible for processing and coding invoices in the Accounts Payable System, handling transactions of medium complexity. The role involves ensuring accurate and timely processing of various types of invoices and reconciling month-end reports while responding to vendor inquiries.
This internship position is for a Human Resources Associate and involves supporting various HR functions such as recruitment, onboarding, employee record maintenance, and HR administration. The role requires organizational skills, communication abilities, and proficiency in MS Office, with a focus on confidentiality and handling sensitive information.
The HR Senior Executive supports the HR Manager with various HR operations including recruitment, payroll, training, and policy implementation. The role involves managing employee relations by handling staff grievances and workplace concerns to maintain a respectful work environment.
The Office Administrator role involves providing general administrative support and managing daily office operations. The position includes tasks related to office maintenance, correspondence, HR support, and organization of meetings and company events. The role requires maintaining a well-organized office environment and assisting with various administrative duties as assigned.
The Workplace Experience Supervisor role in Kuala Lumpur involves overseeing employees who deliver workplace experience services within the soft services scope at client branches. The position requires managing daily team activities, maintaining records, responding to customer requests, and ensuring team objectives are met.
The Operations Administrative Analyst supports daily operational tracking and data recording across departments. The role involves analyzing productivity data and providing the General Manager with organized, visual reports and trend analyses to assist in decision-making.
By SuperJobs Career Team · Updated May 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.