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The Undergraduate Intern in Inventory Management is responsible for supporting daily inventory operations. This role involves engaging in various tasks that enhance inventory accuracy and process improvement within the organization.
The Order-To-Cash Analyst (Japanese Speaking) is responsible for supervising the daily operations of the OTC process. This role plays a crucial part in managing operational performance, ensuring client satisfaction, and driving continuous improvement initiatives.
The Product Manager for Taste Baltics is responsible for driving product development and innovation. This role involves collaborating with cross-functional teams to enhance product features and maximize sales while ensuring alignment with consumer needs and market trends.
The Collections Specialist is responsible for managing customer accounts and ensuring timely follow-up on inquiries, requests, or complaints. This role plays a crucial part in maintaining customer satisfaction and optimizing collection processes within the organization.
The Facilities Engineer is responsible for monitoring, analyzing, and improving the efficiency and safety of facility operations. This role plays a crucial part in ensuring that building systems and environmental conditions meet organizational and regulatory requirements.
The Process Executive/Content Reviewer (Japanese language) is responsible for performing basic reviews according to client policies and making outbound calls to verify information. This role involves ensuring compliance with quality and productivity standards while working collaboratively in a fast-paced team environment in Kuala Lumpur, Malaysia.
The Accounts Payable Intern is responsible for supporting the processing and validation of invoices to ensure timely and accurate payments. This role provides hands-on experience in financial operations while working under the mentorship of industry professionals in a global setting.
The Undergraduate Intern, Import and Export is responsible for supporting trade compliance activities within Dell Technologies. This role involves collaboration across various teams to ensure efficient and compliant trade operations.
The Junior Content Reviewer (Japanese Speaker) is responsible for supporting compliance and risk management efforts. This role involves monitoring online activities and collaborating with teams to manage compliance risks in a dynamic office environment with rotational shifts.
The Trust & Safety New Associate - Malay Speaker is responsible for ensuring the safety and quality of online content. This role involves analyzing and reviewing various types of user-generated content while maintaining resilience in a challenging environment.
The Legal Contract Management System Coordinator is responsible for supporting the full lifecycle of commercial and vendor contracts through the Contract Lifecycle Management (CLM) system. This role involves managing the system across multiple jurisdictions, ensuring compliance, mitigating risk, and facilitating efficient contract management and reporting by acting as a liaison among Legal, Internal Audit, Purchasing, Finance, and business teams.
The Analyst, Services Project Program Management is responsible for supporting the management and execution of project plans. This role involves coordinating project schedules and ensuring quality deliverables while addressing customer issues across multiple channels.
By SuperJobs Career Team · Updated July 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.