Connect with leading companies and kickstart your career journey.
Showing 235 jobs matching your filters
The Customer Service Administrator is responsible for managing installer inquiries, resolving customer issues, and providing administrative support to ensure efficient customer service operations. This role involves maintaining accurate records and facilitating communication across departments.
The Workday Core HCM Functional role supports the management of employee lifecycle, workforce administration, and organizational structure through Core HCM functionalities. This position involves working with business stakeholders and functional consultants to gather requirements, provide configuration support, analyze data, and collaborate with technical teams.
The Admin Clerk role involves assisting with paperwork, managing communication through calls and emails, and organizing document filing. The position includes coordinating various tasks related to certification, scheduling, and courier arrangements, as well as maintaining both physical and electronic filing systems.
The Inside Sales Team Lead at Accenture is responsible for managing and driving the performance of a digital inside sales team. The role includes leading sales strategy discussions, overseeing program performance against sales targets, and delivering insights through trend and market data analysis.
This role is an Internship Admin Assistant position focused on providing general administrative and clerical support to teams and departments. The job includes managing communications, maintaining office supplies and schedules, performing data entry, organizing filing systems, and supporting various office functions and onboarding activities.
This internship in Human Resources offers an opportunity to gain practical experience by assisting with recruitment, onboarding, and event planning. The role provides exposure to various HR functions while supporting the HR team.
This role is for a Clerk position based in Senai, Johor. The clerk will perform administrative tasks including maintaining documentation filing and managing department reports and staff information. Proficiency in MS Office, especially Excel, is required, and the candidate should meet educational qualifications of at least SPM/STPM or equivalent.
The Order Management Analyst - Japanese Speaker manages customer claims and queries related to forward orders by coordinating with internal teams and external partners. The role requires verifying the validity of claims and collaborating with channel teams to ensure proper claims management.
The Customer Service Associate role in the telecommunications sector involves providing customer service and promotional activities for brands such as Celcom, Hotlink, and Redone. The position offers a salary range of RM 2,500 to RM 5,000, along with benefits, commissions, and bonuses. Training is available, and candidates are expected to have good communication skills, teamwork ability, and a proactive approach to sales.
The HR Business Partner Manager is responsible for supporting the organization in achieving its objectives by driving a strategic, business-aligned human capital agenda. This role involves advising senior business leaders on talent strategy, leadership development, and organizational effectiveness while collaborating with HR teams to implement relevant programs and initiatives.
The Workday Core Compensation + Benefits Senior Analyst role involves supporting and configuring the Workday Core Compensation + Benefits module. This position requires collaboration with business stakeholders and technical teams to manage compensation planning, salary adjustments, benefits administration, and employee enrollment processes.
The Operations Specialist at OSTTRA is responsible for supporting platform and system operations by assisting clients with various technical and access-related issues. The role requires fluency in Japanese and English and involves working closely with global teams and clients to resolve issues efficiently.
By SuperJobs Career Team · Updated May 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.