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The Digital Data Reviewer - Mandarin with Hokkien Dialect Support (Trust & Safety) is responsible for analyzing and reviewing various types of content to ensure online safety and quality. This role plays a crucial part in maintaining community standards by classifying or removing inappropriate content and addressing user-reported issues.
The Finance Change Advisor is responsible for leading change and transformation activities for S/4 implementation. This role plays a critical part in ensuring alignment with functional requirements and driving effective communication and engagement across the organization.
The Payables Analyst is responsible for ensuring timely and accurate recording of supplier invoices. This role plays a crucial part in maintaining financial accuracy and supporting the overall efficiency of the accounts payable process.
The Treasury Analyst is responsible for supporting the Treasury team with daily settlement and reconciliation of transactions. This role plays a crucial part in managing Group cash and liquidity while contributing to various Treasury and GBS projects.
The Order to Cash Operations Associate (Korean speaking) is responsible for the collections of outstanding accounts receivable from the existing client base. This role plays a crucial part in maintaining customer relations while effectively managing collection efforts.
The Intercompany Accountant is responsible for preparing monthly reconciliations for balance sheet and intercompany accounts. This role plays a crucial part in ensuring accuracy and compliance in financial reporting through detailed analyses of intercompany transactions.
The Intern, General Ledger is responsible for supporting finance general ledger functions within a multinational company. This role offers valuable exposure to the finance operations of Air Liquide Business Services in a dynamic and collaborative environment.
The HR Intern is responsible for supporting the HR Shared Services team in various administrative tasks. This role provides an opportunity to gain hands-on experience in HR processes while contributing to the integration of technology and innovation within the department.
The Digital Data Reviewer - Mandarin Speaker is responsible for analyzing and reviewing user-generated content to enhance the quality and safety of online platforms. This role plays a crucial part in maintaining user trust and safety by addressing issues related to sensitive content.
The Trust & Safety Operations Team Lead (Japanese) is responsible for leading a team of Content Moderators who analyze and review user-generated content. This role requires strong leadership and resilience in managing sensitive material while ensuring team performance meets established standards.
The Undergraduate Intern, Procurement is responsible for supporting procurement activities within Dell Technologies. This role offers valuable exposure to various procurement functions in a global business environment located in Bukit Mertajam, Penang.
The Credit Analyst is responsible for ensuring compliance with global credit policies and adapting best practices to local business needs. This role plays a crucial part in maintaining effective credit control processes that support sales growth and minimize bad debt risk.
By SuperJobs Career Team · Updated July 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.