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The Loss Prevention Officer is responsible for ensuring the safety and security of guests and property. This role involves active monitoring and response to various security situations within the hotel environment.
The Intern, Revenue is responsible for assisting the Area Revenue team in various projects and initiatives related to hotel operations. This role provides an opportunity to gain hands-on experience in the hospitality industry while contributing to revenue strategies and operational efficiency.
The Account Assistant is responsible for ensuring the accuracy and proper coding of financial documents and data. This role plays a crucial part in maintaining financial integrity and supporting the overall financial operations of the organization.
The Loss Prevention Manager is responsible for leading the security department to safeguard property assets, guests, and employees. This role involves overseeing daily operations, conducting risk assessments, and managing emergency protocols in a dynamic hospitality environment.
The Food & Beverage Sales Executive is responsible for managing guest calls, requests, and issues while maximizing revenue through effective sales techniques. This role plays a crucial part in maintaining guest loyalty and ensuring a seamless experience in the hospitality environment.
The Guest Experience Expert (Bellman) is responsible for delivering a memorable and unique experience to guests throughout their stay. This role involves providing a wide range of services and ensuring smooth operational processes in a dynamic hospitality environment.
The Intern, Commercial (Stays) is responsible for supporting the team in managing hotel inventories and optimizing commercial performance on the AirAsia platform. This role involves engaging in market research and data analysis to enhance the overall effectiveness of the stays department.
The Sales Manager (KL Based) is responsible for proactively soliciting and handling sales opportunities to ensure timely and proper service delivery. This role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.
The Engineering Coordinator (Admin) is responsible for coordinating maintenance requests and issues across departments. This role plays a crucial part in ensuring the smooth operation of the engineering department while maintaining high standards of safety and professionalism.
The Engineering - Carpenter is responsible for coordinating maintenance requests and managing room statuses within the hotel. This role plays a crucial part in ensuring the smooth operation of hotel facilities while maintaining high standards of guest service and safety.
The Director of Sales & Marketing is responsible for leading the sales department of the property to achieve sales objectives and revenue targets. This role significantly impacts the hotel's business objectives by developing and implementing effective sales and marketing strategies.
The Assistant Director of Sales (ProActive) is responsible for leading the property's segmented sales efforts across various sectors. This role significantly impacts revenue generation and customer satisfaction through strategic sales initiatives and relationship management.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.