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The Assistant Sales Manager / Sales Manager (ProActive) is responsible for proactively soliciting and managing sales opportunities. This role plays a crucial part in building long-term customer relationships and achieving sales objectives within a dynamic hospitality environment.
The Director of Event Management is responsible for leading the events team to deliver exceptional guest experiences. This role involves overseeing the strategic planning and operational execution of diverse events, ensuring alignment with the brand’s mission of being a global gathering place.
The Service Associate is responsible for providing exceptional dining service to members and guests. This role plays a crucial part in maintaining a luxurious atmosphere and high service standards within the Luxis Private Club.
The F&B Service Supervisor is responsible for ensuring that staff work cohesively to provide optimal service and meet guest needs. This role plays a crucial part in maintaining high standards of service and operational efficiency within the dining environment.
The F&B and Event Service Expert - Waiter/Waitress/Host/Hostess is responsible for delivering a comprehensive guest experience that extends beyond traditional food and beverage service during events. This role involves various event functions aimed at ensuring a seamless and memorable guest experience while adhering to company standards.
The Guest Service Expert (WET Deck) is responsible for delivering exceptional service to enhance guests' dining experiences. This role plays a crucial part in maintaining a welcoming environment and ensuring guest satisfaction through attentive service and effective communication.
The Manager, Ticketing is responsible for leading all ticketing operations at AirAsia. This role involves overseeing a specialized team, ensuring compliance with industry standards, and enhancing customer service quality.
The re:fresh (Housekeeping) Manager is responsible for overseeing the daily operations of Housekeeping and Laundry. This role ensures that all areas of the hotel are clean and well-maintained, contributing to guest satisfaction and operational efficiency.
The Malaysia - 2025 Voyage Program - Engineering is responsible for developing future leaders in hotel engineering. This program offers recent graduates a comprehensive experience in hotel operations and management within a global hospitality leader.
The Internship Finance Assistant (Hospitality) is responsible for supporting daily financial operations within a fast-growing business. This role provides valuable practical exposure to financial processes in the hospitality sector, ideal for students or fresh graduates.
The Marketing & Communications Manager is responsible for executing property-level communications and marketing plans to promote on-brand messaging. This role significantly impacts the hotel's image and revenue growth through strategic marketing initiatives, particularly in Food and Beverage promotions.
The Bellman is responsible for assisting guests throughout their stay, providing a memorable and unique experience. This role involves delivering a wide range of services while maintaining a professional demeanor and ensuring guest satisfaction.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.