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The Front Office Duty Manager is responsible for overseeing all property operations to ensure the highest levels of hospitality and service. This role plays a critical part in managing guest relations and resolving property-related situations, contributing to the overall guest experience at Sheraton Johor Bahru.
The Reservation Sales Agent is responsible for processing reservation requests and providing excellent guest service. This role plays a crucial part in maximizing revenue and ensuring guest satisfaction in a fast-paced hospitality environment.
The Guest Services Manager is responsible for overseeing all property operations to ensure the highest levels of hospitality and service. This role significantly impacts guest satisfaction and operational efficiency within the property.
The Housekeeping Supervisor is responsible for overseeing the housekeeping operations to ensure cleanliness and orderliness in guest rooms and public areas. This role requires strong leadership and communication skills to effectively manage a team and maintain high standards of service.
The Loss Prevention Officer is responsible for ensuring the safety and security of guests and property. This role involves active monitoring and response to various security situations within the hotel environment.
Join Hilton as a Banquet Team Leader and lead a dedicated team to create unforgettable experiences for guests. This role requires strong leadership and organizational skills to ensure the successful execution of banquet events.
The Guest Experience Expert is responsible for ensuring guests receive outstanding service during their stay at Marriott International. This role requires excellent communication skills and a passion for hospitality.
The Food & Beverage Service Supervisor is responsible for ensuring that staff work together as a team to provide optimum service and meet guest needs. This role plays a crucial part in maintaining high standards of service and safety in a dynamic hospitality environment.
As a Chef de Cuisine specializing in North Indian cuisine, you will lead the culinary team at Marriott International, creating authentic dishes and ensuring exceptional food quality. Your expertise will drive the kitchen's success and enhance the guest dining experience.
The Assistant Manager - Technology Standards and Policies will oversee the development and implementation of technology policies at Resorts World Genting. This role is essential for ensuring compliance with industry standards and enhancing the organization's technology practices.
The Assistant Spa Manager will support the spa's daily operations and staff management, ensuring a high-quality guest experience. This role is ideal for individuals looking to grow their career in the hospitality and wellness industry.
Join Marriott International as a Chef de Partie and be part of a dynamic culinary team. This role offers the opportunity to create and present exquisite Asian dishes while maintaining high standards of food quality.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.