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The Hotel Cleanliness Supervisor is responsible for overseeing the housekeeping team and ensuring that guest rooms are maintained to the highest cleanliness standards. This role requires strong leadership skills and a commitment to guest satisfaction.
The Guest Experience Expert (Service Express) is responsible for providing guests with a memorable and unique experience throughout their stay. This role involves delivering a variety of services, addressing guest needs, and maintaining professionalism in a dynamic hospitality environment.
The Assistant Executive Housekeeper is responsible for overseeing the daily operations of housekeeping and related areas. This role plays a crucial part in ensuring cleanliness and maintenance standards are met, contributing to guest and employee satisfaction.
This internship provides an excellent opportunity for students to gain practical experience in supply chain management within the catering sector. Interns will support daily operations and learn from industry professionals.
The Food & Beverage Services Expert - Bartender is responsible for creating memorable and unique guest experiences during events and banquets. This role involves a variety of event service functions in a dynamic hospitality environment, ensuring high standards of service and teamwork.
The Housekeeping Attendant is responsible for maintaining the appearance and cleanliness of the entire hotel. This role plays a crucial part in creating a memorable and unique guest experience through diligent housekeeping practices.
The Assistant Venue Manager will support the Venue Manager in daily operations and event coordination at Kayuputi. This role is essential for maintaining high service standards and enhancing guest satisfaction.
The Reservations Manager is responsible for leading the reservations sales team to maximize revenue and drive customer loyalty. This role involves overseeing daily sales operations and ensuring exceptional service standards are consistently met.
The Assistant Manager - Housekeeping is responsible for overseeing the housekeeping operations and ensuring high standards of cleanliness in the hotel. This role requires strong leadership and organizational skills.
The F&B and Event Service Expert is responsible for creating memorable and unique guest experiences beyond just food and drink service. This role involves managing a wide range of event functions with initiative, ensuring guests' experiences are well coordinated from start to finish.
The Guest Experience Expert (Door Attendant) plays a crucial role in providing outstanding service to guests, ensuring their comfort and satisfaction from the moment they arrive. This position requires a friendly demeanor and a proactive approach to guest interactions.
The Steward Supervisor is responsible for overseeing the stewarding operations within the Sheraton Hotels & Resorts. This role plays a crucial part in maintaining a high standard of cleanliness and organization, contributing to a positive guest experience in a dynamic hospitality environment.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.