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The Intern, Commercial (Stays) is responsible for supporting the team in managing hotel inventories and optimizing commercial performance on the AirAsia platform. This role involves engaging in market research and data analysis to enhance the overall effectiveness of the stays department.
The Sales Manager (KL Based) is responsible for proactively soliciting and handling sales opportunities to ensure timely and proper service delivery. This role focuses on building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.
The Engineering Coordinator (Admin) is responsible for coordinating maintenance requests and issues across departments. This role plays a crucial part in ensuring the smooth operation of the engineering department while maintaining high standards of safety and professionalism.
This internship offers an opportunity to gain practical experience in operations management within the Food and Beverage sector. You will support daily operations and contribute to process improvements.
The Engineering - Carpenter is responsible for coordinating maintenance requests and managing room statuses within the hotel. This role plays a crucial part in ensuring the smooth operation of hotel facilities while maintaining high standards of guest service and safety.
The Director of Sales & Marketing is responsible for leading the sales department of the property to achieve sales objectives and revenue targets. This role significantly impacts the hotel's business objectives by developing and implementing effective sales and marketing strategies.
The Assistant Director of Sales (ProActive) is responsible for leading the property's segmented sales efforts across various sectors. This role significantly impacts revenue generation and customer satisfaction through strategic sales initiatives and relationship management.
The Hygiene Executive will ensure the highest sanitation and hygiene standards in the hotel, contributing to the overall guest experience. This role is ideal for individuals with a passion for maintaining food safety and hygiene.
As a Sales Manager at Sunway Putra Hotel Kuala Lumpur, you will drive sales and revenue growth through effective strategies and client relationships. You will also lead a team of sales professionals to achieve targets and enhance customer experiences.
The Assistant Sales Manager / Sales Manager (ProActive) is responsible for proactively soliciting and managing sales opportunities. This role plays a crucial part in building long-term customer relationships and achieving sales objectives within a dynamic hospitality environment.
The Multi Property Director of Sales - MICE is a leadership role focused on driving sales and revenue growth across multiple properties. This position requires a strategic thinker with a strong background in the hospitality industry.
The Director of Event Management is responsible for leading the events team to deliver exceptional guest experiences. This role involves overseeing the strategic planning and operational execution of diverse events, ensuring alignment with the brand’s mission of being a global gathering place.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.