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The Banquet Supervisor at Sheraton Kota Kinabalu leads a team to ensure coordinated efforts and high standards in banquet service. The role involves managing banquet setups, communicating with guests and departments, and supporting staff through various supervisory duties.
A strategic leadership role focused on identifying and addressing organizational development needs at Perhentian Marriott Resort & Spa. This position ensures training programs drive business results while upholding the brand’s mission and hospitality standards.
The Guest Experience Expert at Sheraton Johor Bahru is responsible for providing guests with a memorable experience during their stay. This role involves managing guest services such as check-in and check-out, addressing requests, and supporting daily operations while adhering to company policies and maintaining a professional environment.
Eksekutif Jualan Acara bertanggungjawab untuk merancang kempen pemasaran yang meningkatkan kesedaran jenama dan jualan, dengan kemahiran dalam komunikasi, analisis, dan kreativiti.
The Hotel Cleanliness Supervisor at Marriott Executive Apartments Kuala Lumpur is responsible for ensuring cleanliness and quality standards in guest rooms, public areas, and other facilities. This role involves overseeing cleaning tasks, supporting staff management, and coordinating with different departments while adhering to company policies and safety regulations.
The Event Manager serves as the primary sales contact for large-scale group and catering opportunities at the Penang Marriott Hotel. This role focuses on proactive solicitation, building long-term customer relationships, and executing strategic sales plans to achieve revenue goals.
The Guest Experience Expert (Lobby Ambassador) is responsible for providing a memorable guest experience throughout their stay by addressing requests, processing operational needs, and sharing local information. This role requires adherence to company policies, maintaining professionalism and safety, and performing physical tasks such as standing or walking for long periods and handling light objects.
The Hotel Cleanliness Supervisor at Renaissance Johor Bahru is responsible for inspecting guest rooms, public areas, and facilities to ensure quality standards are met. The role involves managing housekeeping staff, coordinating activities, and liaising between various departments while ensuring adherence to company policies and safety standards.
The Pelayan will greet and guide customers to their rooms, ensuring a welcoming atmosphere while providing excellent service and support throughout their visit.
Oversees general ledger processes, account reconciliation, and financial reporting for multiple properties. This management role ensures operational control, tax compliance, and efficient resource utilization while leading accounting teams.
The Duty Manager at the hotel is responsible for overseeing all property operations to ensure high levels of hospitality and service. This role involves managing guest interactions, resolving issues, supporting property operations, and maintaining relationships across departments.
This IT Internship offers current students the opportunity to learn hotel operations and technology management from the ground up at a world-class resort. Interns will gain hands-on experience and professional development within Marriott’s global hospitality network.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.