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The role is for a Receptionist/Office Support Staff at a service center in Kuala Lumpur. The position involves greeting guests and visitors, assisting with office tasks, and serving refreshments to management.
The Kitchen Coordinator at Four Points by Sheraton Desaru is responsible for managing communications with clients and guests and coordinating kitchen-related activities. The role involves maintaining records, operating office equipment, preparing documents, and upholding company policies while supporting team efforts in a professional environment focused on guest service.
The Front of House / Guest Experience role requires exceptional communication and organizational skills to ensure guests receive outstanding service, creating a welcoming atmosphere that reflects the vibrant energy of HUSTLR.
This role is for an RFP Operation Executive in the travel industry. The position involves connecting with hotels and helping to streamline rate submissions, with a schedule of a 5-day work week in a vibrant location.
This role involves supervising the cleanliness and maintenance of guest rooms and public areas at Sheraton Johor Bahru to ensure compliance with quality standards. The supervisor oversees daily housekeeping activities, coordinates between departments, and supports staff training and development. The position requires at least one year of related work and supervisory experience and a high school diploma or equivalent.
The Junior Sous Chef, Pastry at Sheraton Johor Bahru is responsible for preparing quality pastries and assisting in leading the pastry team. The role involves managing daily operations, ensuring culinary standards, and supporting menu development in a hotel environment.
The Assistant Venue Manager at Sheraton Johor Bahru assists in managing restaurant operations across Restaurants, Bars, and Room Service. The role involves supervising daily activities, supporting staff, and focusing on enhancing guest and employee satisfaction within the venue.
The Human Resources Executive will manage recruitment, onboarding, and training while ensuring compliance with labor laws and fostering a positive workplace culture through effective employee relations and record maintenance.
The Duty Manager plays a crucial role in overseeing hotel operations and ensuring high performance standards. This position involves data compilation, performance analysis, and project assistance, making it essential for maintaining operational excellence.
The Account Executive will manage client relationships, provide tailored solutions, and collaborate with the sales team to drive growth while ensuring client satisfaction and tracking account performance.
The On-Ground Hospitality Operations Assistant ensures units are well-maintained and ready for guests by conducting inspections, performing repairs, and coordinating with teams and contractors to address issues promptly.
This role is for a Sales Executive at Marriott responsible for assisting guests, increasing hotel bookings, and fostering loyalty. The position involves handling guest communications, utilizing sales techniques, supporting Sales & Marketing office operations, and maintaining company standards.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.