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The Guest Experience Expert at Marriott Executive Apartments Kuala Lumpur is responsible for enhancing guests' stays by providing a variety of services throughout their visit. This role involves assisting guests with check-in and check-out, addressing their needs, and ensuring a professional and safe environment while maintaining high standards of appearance and communication.
This role involves providing a range of services to guests, including driving, to create memorable experiences during their stay. The position requires physical activity, adherence to safety and company policies, and professionalism in appearance and communication.
The Front Office Supervisor is responsible for managing guest check-ins, verifying identities and payments, assigning rooms, and issuing room keys. The role also includes processing payments, compiling reports, managing guest requests, and ensuring compliance with accounting and security procedures. This position requires at least a high school diploma or equivalent, one year of related work experience, and one year of supervisory experience.
The Assistant Housekeeping Manager role involves overseeing the cleanliness and quality standards of guest rooms, public areas, and other hotel facilities. The position requires managing housekeeping operations, coordinating with other departments, and maintaining effective communication with guests and staff.
This internship at Taylor's Hostel Management offers an opportunity to gain practical experience in hostel operations, marketing, and community service. The role involves supporting daily hostel functions and contributing to the living environment for residents.
The Assistant Loyalty Manager at the hotel assists with processing guest check-ins, managing loyalty program information, and supporting guest services. The role includes verifying identities, handling payments, compiling reports, and aiding in staff training while adhering to company policies and standards.
The Director of Food & Beverage leads and manages the food and beverage operations within a hotel, overseeing areas such as restaurants, bars, room service, and catering. This role focuses on developing and implementing strategies to meet customer needs, ensure employee satisfaction, and maximize financial performance.
The Human Resources Coordinator at Four Points by Sheraton Desaru is responsible for supporting HR functions including maintaining filing systems, assisting candidates with applications, and responding to HR-related inquiries. The role requires handling sensitive information with confidentiality and fostering a positive work environment.
The Banquets Manager at Sheraton Johor Bahru is responsible for leading a team to deliver high-quality banquet services while ensuring customer satisfaction. The role involves managing operations, staff scheduling, and maintaining standards in compliance with relevant laws and safety procedures.
The Sales Manager role in Kuala Lumpur involves managing sales opportunities and leading sales activities to build long-term customer relationships. The position focuses on achieving sales objectives and ensuring proper service delivery within a luxury hotel environment.
The Accounts Associate role involves auditing hotel room income and ensuring accurate financial records. This position is ideal for those looking to start their career in accounting within a dynamic hospitality environment.
This internship role at Marriott International in Malaysia focuses on digital services within the hospitality industry for a duration of six months. The intern will support digital projects for hotels and areas, gaining practical experience and enhancing skills in hospitality and digital marketing.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.