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The In-Room Dining Supervisor leads a team to provide quality service and support a positive dining environment. The role involves overseeing staff performance, maintaining standards, and assisting with management tasks related to hiring, training, and scheduling.
The Captain will supervise the service crew to ensure high customer service standards while fostering a positive work environment. Strong leadership and communication skills are essential for managing team dynamics and addressing customer needs effectively.
The Customer Service Ambassador will welcome guests, provide detailed information about property offerings, and ensure a positive experience through effective communication and exceptional service skills.
The Front Office Agent plays a crucial role in ensuring a seamless guest experience at the hotel. This position involves managing check-ins, addressing guest inquiries, and maintaining high service standards. It is an excellent opportunity for those looking to build a career in hospitality.
The Senior Executive - Resorts Planning plays a crucial role in ensuring project deliverables are met by coordinating activities across departments. This position requires strong analytical skills and the ability to manage documentation effectively.
A non-management Finance & Accounting role responsible for managing cash operations, auditing cashier banks, and maintaining accurate financial records at Le Méridien Kota Kinabalu.
The Executive Club Supervisor at Sheraton Kota Kinabalu manages guest check-ins, guest accounts, and related administrative tasks. The role also involves supervising and supporting team members while ensuring compliance with company policies and quality standards.
The Boilerman II/I role at Genting Malaysia Berhad involves overseeing the operations of the boiler plant. This position is crucial for maintaining safety and efficiency in the facility, providing an opportunity for growth in the leisure and hospitality industry.
The Business Development Executive will identify and onboard new partners in the travel sector, leveraging strong communication and negotiation skills to foster relationships and drive business growth.
Ensure the safety and security of guests, employees, and property through active patrolling, monitoring, and emergency response. This non-management role focuses on maintaining a secure environment and providing excellent guest service.
This marketing and communications internship at Renaissance Kuala Lumpur offers hands-on experience in the hotel industry. The role is suited for those interested in the travel sector and gaining exposure to diverse cultures.
The Dining Room Attendant is responsible for setting up dining areas, serving food and beverages, and maintaining cleanliness, ensuring a pleasant experience for guests while working collaboratively with kitchen and service staff.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.