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The Hotel Cleanliness Supervisor is responsible for ensuring that hotel rooms, public areas, pools, and other facilities meet quality cleanliness standards. This role involves inspecting cleaned areas, coordinating cleaning efforts, assisting management, and managing employee development and documentation while adhering to company policies and safety standards.
The Loss Prevention Manager at Sheraton Kota Kinabalu is responsible for managing daily departmental functions to protect property assets, associates, guests, and the property itself. This role involves overseeing security operations, conducting safety audits, managing risk assessments, and coordinating with local law enforcement and emergency services.
The Hygiene Manager at Sheraton Kota Kinabalu is responsible for ensuring compliance with hygiene and food safety standards across operations. The role includes training staff, advising on food handling practices, inspecting hygiene conditions, and addressing risk areas to maintain and improve hygiene standards.
The Duty Engineer at Four Points by Sheraton Desaru is responsible for maintaining and repairing tools, appliances, and equipment to ensure smooth hotel operations. The role includes performing preventative maintenance, responding to guest repair requests, and supporting management tasks while adhering to safety and company policies.
The Supervisor will manage daily F&B operations, oversee inventory, and ensure exceptional guest experiences while training junior staff and maintaining a positive team culture.
The Guest Relations Manager leads the Guest Relations team to ensure exceptional hospitality and service at the hotel. This role involves managing guest inquiries, overseeing guest services and front desk operations, and supporting property goals through effective supervision and interdepartmental collaboration.
The Butler in Residential Services at St. Regis provides personalized luxury experiences by fulfilling the unique needs of Owners in branded residences. The role requires building strong relationships, anticipating needs, and coordinating services to ensure high standards and seamless service delivery.
The Stewarding Supervisor at Sheraton Kota Kinabalu is responsible for leading a stewarding team within Marriott International's Sheraton Hotels & Resorts brand. The role involves supporting a diverse and inclusive environment to provide a welcoming atmosphere for guests and associates.
The Food & Beverage Assistant will serve food and drinks to cruise guests, ensuring high standards of service and cleanliness while collaborating with kitchen staff to enhance the dining experience.
The Guest Experience Expert (Front Office) is responsible for creating memorable experiences for hotel guests by providing a range of services during their stay. The role involves handling operational tasks, responding to guest requests, and sharing local information while adhering to company policies, quality standards, and maintaining a professional appearance.
The Assistant Restaurant Manager will ensure a welcoming atmosphere and exceptional dining experiences while leading a passionate team dedicated to hospitality and Japanese cuisine.
The Quality Assurance Manager implements brand standards and quality processes to ensure guest satisfaction and operational excellence at Le Méridien Putrajaya. This management role focuses on auditing, data analysis, and coaching to drive continuous improvement.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.