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The Barista/Cafe Assistant role at AEON involves providing exceptional customer service in a cafe setting. You will be responsible for cash handling, maintaining cleanliness, and assisting customers with their needs while promoting products effectively.
This Internship Telesales Intern role focuses on supporting donor engagement and fundraising efforts within a telesales environment. The position provides practical experience in customer engagement, telesales, and CRM management, aimed at individuals pursuing related studies and possessing strong communication skills.
This role combines creative design and project coordination, focusing on visual merchandising and collaboration with marketing to enhance brand identity through innovative displays and effective use of AI tools.
The Instructor role at Rocky Base Camp involves overseeing gym operations and ensuring safety and cleanliness. You will engage in administrative tasks and contribute to daily sales management, making it essential to have a background in sports science and a passion for fitness.
This role is for a Retail Assistant at Footer Malaysia in Kuala Lumpur, involving cash handling and customer service. The position includes managing online orders and supporting shop operations while promoting health socks in a retail environment.
This role involves leading a shop in Gambang/Kuantan and ensuring daily operations run smoothly. The position includes responsibilities such as coaching a team, managing inventory, and influencing sales and customer satisfaction.
This position is for a Customer Service Intern focused on supporting customers through friendly communication and issue resolution. The role provides practical experience in a professional environment while assisting with customer service tasks.
The Retail Expert role focuses on enhancing customer experience and driving sales in a retail environment. You will engage with customers, conduct product demonstrations, and ensure high standards of service and operations.
This is an internship position in Sales and Customer Service focused on driving sales through various channels and supporting resellers. The role provides hands-on experience in a creative and dynamic environment.
This internship offers hands-on experience in sales administration, where you will support the sales team, manage inquiries, and prepare reports while developing essential communication and organizational skills in a dynamic environment.
The Online Seller will manage product listings, process orders, and engage with customers while analyzing sales data to optimize offerings. Strong communication and organizational skills are essential for success in this role.
The Cashier position at Quill City Mall involves assisting customers with purchases, handling cash and card transactions, and maintaining the cleanliness and organization of the counter area. The role requires monitoring stock and performing daily equipment checks. Candidates should have basic math and computer skills, retail or customer service experience, and be able to work shifts including weekends and public holidays.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.