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The Guest Experience Expert - Porter is responsible for providing exceptional service to guests, ensuring a welcoming atmosphere and assisting with their needs during their stay.
The Guest Experience Expert - GSA is responsible for delivering exceptional service to guests, ensuring their needs are met throughout their stay. This role requires strong communication skills and a passion for hospitality.
The University Intern in Sales & Marketing will support Marriott International's marketing initiatives while gaining practical experience in the hospitality sector. This role is ideal for students looking to develop their professional skills.
The Duty Manager is responsible for overseeing the operational performance of the hotel division. This role involves data compilation, report analysis, and providing recommendations for improvement to enhance overall hotel performance.
The Residences Concierge is responsible for responding to requests from residence owners and their guests for information and services. This role plays a crucial part in enhancing the guest experience by ensuring their unique needs are met and providing exceptional service.
The On-Ground Hospitality Operations Assistant is responsible for ensuring the maintenance and readiness of hospitality units for guest check-ins. This role involves routine inspections, quality checks, and collaboration with various teams to maintain high standards of service.
The Sales Executive is responsible for maximizing revenue through effective guest interactions and sales techniques. This role plays a crucial part in promoting brand awareness and ensuring guest loyalty within the hospitality environment.
The 2026 Voyage Program offers a comprehensive internship experience in Sales & Marketing at Marriott International, ideal for students seeking to build a career in the hospitality sector. Interns will gain practical skills and insights while contributing to real-world projects.
The Banquet Supervisor is responsible for ensuring a coordinated team effort among staff while maintaining grooming and attire standards. This role involves effective communication with guests and other departments to meet guest needs and fulfill special banquet event arrangements.
The Accounts Assistant (Accounts Receivable) is responsible for ensuring the accuracy of financial data and documentation. This role plays a crucial part in maintaining the financial integrity of the organization while supporting the overall financial operations.
The Guest Experience Expert (FO Agent) is responsible for delivering a memorable and unique experience to guests throughout their stay. This role involves managing various services to ensure guest satisfaction and operational efficiency in a dynamic hospitality environment.
The Electrical Technician will ensure the efficient operation of electrical systems at Fairfield by Marriott Kota Kinabalu. This role is vital for maintaining safety and comfort for guests and staff alike.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.