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The Kitchen Support Expert will assist in food preparation and maintain kitchen cleanliness at Marriott International. This role is ideal for those looking to gain experience in a professional kitchen setting.
The Reservation Agent is responsible for processing all reservation requests, changes, and cancellations. This role plays a crucial part in ensuring a professional and welcoming guest experience while maximizing revenue for the hotel.
The Bellman is responsible for delivering exceptional customer service and assisting guests with their needs at TROVE Hotel Johor Bahru. This entry-level position requires a friendly demeanor and the ability to work collaboratively with hotel staff.
The Digital Marketing Executive will enhance Marriott International's online presence through strategic digital marketing initiatives. This role is ideal for individuals passionate about digital marketing and eager to contribute to a leading hospitality brand.
The Loss Prevention Talent Coach is responsible for ensuring safety and security across the property. This role involves engaging with guests and employees while conducting safety inspections and emergency response drills.
The Guest Service Expert is responsible for creating a memorable and unique guest experience. This role involves a variety of tasks that contribute to the overall satisfaction of guests in a dynamic hospitality environment.
The Manager, Banquet (Convention Centre) is responsible for overseeing all aspects of event planning and execution. This role plays a crucial part in ensuring successful events by managing client relationships and coordinating various teams to deliver exceptional service.
The Banquet Supervisor is responsible for ensuring that staff work cohesively as a team while maintaining high standards in grooming and attire. This role plays a crucial part in managing banquet events and fostering a positive work environment to achieve common goals.
The Tea Lady is responsible for managing executive hospitality and maintaining corporate floor standards. This role plays a crucial part in ensuring a professional environment by preparing refreshments and overseeing cleanliness in executive offices.
The In Room Dining Supervisor will lead the in-room dining team to deliver outstanding service to guests. This role is crucial in maintaining the quality and efficiency of in-room dining operations.
The Front Desk Officer Reception is responsible for managing the reception area and providing excellent customer service to guests and clients. This role requires strong communication skills and the ability to handle multiple tasks efficiently.
The Commercial Director will lead the development and execution of commercial strategies to enhance revenue and market share for The Nautilus Resort Langkawi. This role is pivotal in delivering memorable guest experiences while driving business growth.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.