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The Trade Marketing Executive will develop and implement marketing strategies to boost brand presence in the general trade sector. This role requires collaboration with various teams to drive sales and enhance market performance.
The Internship Research & Market Insights is responsible for supporting the outreach team in identifying potential employers in the retail, food and beverage, and service industries. This role involves hands-on research and direct communication to enhance employer engagement and data collection.
The Counter Equipment Technician plays a crucial role in ensuring the operational efficiency of equipment at Mynews Malaysia outlets. This position is ideal for individuals with a technical background looking to develop their skills in a dynamic retail environment.
The CRM Executive is responsible for driving customer loyalty, retention, and personalization strategies for the mall. This role involves managing CRM campaigns and analyzing customer data to enhance the experiences of high-spending clientele and VIPs.
The Sales Advisor is responsible for providing exceptional customer service and promoting products to potential customers. This role plays a crucial part in enhancing the customer experience and driving sales in various retail locations across Kuala Lumpur.
The Senior Customer Assistant is responsible for delivering exceptional customer service and fostering a welcoming atmosphere. This role involves assisting customers with inquiries, providing product knowledge, and ensuring a pleasant shopping experience at Watsons Times Square.
The Retail Sales Advisor is responsible for engaging with customers to ensure a positive shopping experience. This role involves effective communication of product information and understanding customer needs to provide tailored solutions.
Join Dyson as a Retail Expert / Beauty Advisor and be part of a dynamic team that thrives on challenges and innovation. This role is perfect for individuals passionate about customer service and sales in a fast-paced retail environment.
The Retail Assistant is responsible for delivering a warm and engaging customer experience. This role involves assisting customers, maintaining store standards, and contributing to a positive team environment that prioritizes customer satisfaction.
The Sales Executive is responsible for providing exceptional customer service and driving sales through effective product promotion. This role involves engaging with customers in a dynamic retail environment to meet sales targets and enhance the overall shopping experience.
The Retail Merchandiser is responsible for achieving sales targets and improving gross profit through effective merchandising strategies. This role involves collaborating with various teams to enhance store performance and customer experience.
The Cashier is responsible for providing excellent customer service and managing transactions. This role plays a crucial part in ensuring a smooth shopping experience for customers at Nu Sentral, Kuala Lumpur.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.