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This internship offers hands-on experience in brand marketing, photography, and creative media, ideal for candidates passionate about digital marketing and lifestyle trends, while developing essential skills in content creation and collaboration.
The Director of Sales at Sheraton Johor Bahru is responsible for leading the sales team and managing customer relationships. The role involves contributing to the creation of positive guest experiences in the hotel environment.
The role of Travel Consultant Executive is based in Kuala Lumpur and involves assisting customers with travel planning and ensuring customer satisfaction. The position requires strong communication skills and experience in customer service within the travel or hospitality industry.
The Guest Service Agent (Club Lounge) is responsible for managing guest check-ins and check-outs, handling room assignments and billing, and coordinating various guest services. The role requires interaction with guests and internal teams to ensure a smooth and satisfactory experience in accordance with company policies.
The Receptionist role involves greeting guests, assisting with check-ins, and addressing any issues that arise. The position requires good communication skills, ability to multitask, and experience in customer service or hospitality is preferred. The role also includes administrative duties and collaborating with other staff to support a smooth guest experience.
The Outlet Manager is responsible for overseeing the operations of the outlet, ensuring high standards of service and guest satisfaction. This role involves managing staff, developing business strategies, and maintaining financial performance.
The Front Office Manager oversees the daily operations of the front office, ensuring high-quality service and efficient management of resources. This role is crucial for maintaining guest satisfaction and operational excellence within the hospitality environment.
Join our team as restaurant staff, where you will provide excellent service, assist with food preparation, and maintain a welcoming atmosphere, all while receiving training to enhance your skills in the hospitality sector.
The Customer Service Executive is responsible for managing the vacant possession process and ensuring customer satisfaction. This role involves conducting inspections, liaising with tenants, and coordinating defect rectification to maintain property standards.
The Assistant Human Resources Manager at Renaissance Johor Bahru is responsible for supporting daily HR activities such as recruitment, compensation, training, and development. The role focuses on delivering HR services that align with employee needs and business objectives while ensuring compliance with relevant laws and procedures.
The Waiter/Waitress will deliver outstanding service, manage customer orders, and maintain a pleasant dining environment, leveraging previous experience in food and beverage or customer service to enhance guest satisfaction.
The Branch Manager/Supervisor will lead the outlet to meet sales targets while ensuring high standards of service and team performance, requiring strong leadership, communication skills, and a background in hospitality or F&B.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.