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The Customer Service Executive will provide first-level support for electronic products, addressing customer inquiries and troubleshooting issues through various communication channels, ensuring a high level of customer satisfaction.
The Specialist I, Sales role involves providing technical support to end-users by troubleshooting hardware, software, and connectivity issues and performing installations and maintenance of computer systems and peripherals. The position requires assisting employees with software support, maintaining IT asset records, and ensuring compliance with security protocols while collaborating with the ICT team to resolve technical issues.
The Physical Failure Analysis Engineer at Micron Technology provides fault isolation and failure analysis support for qualification, customer returns, new device introduction, and general test failures. The engineer works with Product Engineering Teams to become a domain expert on fault isolation and physical failure analysis methods related to the product's architecture, process, and test sequences.
The Internship Group IT Intern role involves assisting users with technical problems and maintaining IT systems. This position offers hands-on experience in IT support, troubleshooting, and teamwork.
This role is an Intern position in Sales Operations at Micron Technology. The intern will engage with the quoting process, work with various teams, and develop analytical skills through projects.
The Technical Support Representative - Thai at Accenture involves addressing technical issues and supporting team operations. The role includes managing incidents, monitoring system performance, and operating IT services in accordance with established protocols and service agreements.
The Sales Executive B2B role involves developing client relationships and driving sales initiatives, requiring excellent communication skills and a strong understanding of B2B sales processes to ensure customer satisfaction and achieve targets.
The Executive - Facilities Management Operations role at Bank Negara Malaysia involves managing the operation and maintenance of electrical systems. The position requires planning, monitoring, and leading maintenance and project activities to meet departmental objectives aligned with ISO 9001:2008 standards.
This role is for a Japanese Technical Troubleshooting Agent responsible for assisting customers with technical issues through phone, email, chat, and social media. The position requires bilingual communication skills in Japanese and English to ensure customer satisfaction and adherence to service quality standards.
The Technician is responsible for addressing guest repair requests and maintaining equipment to ensure smooth operations. The role includes performing preventive maintenance, basic repairs, and upkeep tasks while adhering to safety standards and company policies. Effective communication with guests and team members is also required.
The Technician will diagnose and resolve iOS and MAC hardware and software issues while ensuring customer satisfaction through effective service and support, leveraging sales experience to enhance overall service delivery.
This internship position involves providing onsite support and outsource services within a professional environment. The role is suitable for students looking to gain practical experience and improve their technical support skills while working under service level agreements at the Jos business site.
By SuperJobs Career Team · Updated June 2026
Malaysia is one of the world's most important technology-hardware manufacturing hubs, with the Penang corridor earning its reputation as the "Silicon Valley of the East". The sector covers semiconductor design and fabrication, electronics assembly, printed circuit board (PCB) manufacturing, test and measurement equipment, and consumer electronics production.
Global semiconductor giants have anchored significant operations here: Intel (Penang — one of its largest global assembly and test sites), Infineon Technologies, Western Digital, Micron Technology, Osram, Bosch, Texas Instruments, and On Semiconductor. Domestic players such as Unisem, MPI (Malaysian Pacific Industries), and Globetronics Technology complement the multinational ecosystem, particularly in Penang's Bayan Lepas Free Industrial Zone.
The government's New Industrial Master Plan 2030 (NIMP 2030) targets Malaysia's elevation from assembly and packaging into higher-value chip design, advanced packaging (FOWLP, 3D-IC), and compound semiconductors — creating demand for a new generation of hardware engineers, process technologists, and R&D specialists alongside traditional test and assembly roles.
Hardware and semiconductor roles carry a premium over general manufacturing. Process and test engineers earn RM 3,500 – RM 6,500/month at entry to mid-level. Senior engineers and module owners earn RM 6,500 – RM 12,000/month. Principal engineers and R&D leads command RM 12,000 – RM 22,000/month, with multinational premiums pushing top talent packages above RM 25,000/month including bonuses.
Penang continues to offer a meaningful salary premium of 15–25% over equivalent roles in the Klang Valley for hardware engineers due to the concentration of global semiconductor fabs. The hottest sub-specialisations are advanced packaging, IC design (VLSI, ASIC), failure analysis, and equipment engineering for EUV and advanced lithography nodes. Hardware security and automotive-grade semiconductor roles (IATF 16949, AEC-Q100) are the fastest-growing segments in 2025.
Develops and optimises fabrication and assembly processes in wafer fabs and OSAT (outsourced semiconductor assembly and test) facilities.
Designs and validates automated test equipment (ATE) programmes for IC, PCB, and module-level testing on the production line.
Maintains, qualifies, and improves semiconductor manufacturing equipment — from wire bonders to advanced lithography systems.
Designs digital, analogue, or mixed-signal integrated circuits using tools like Cadence Virtuoso, Synopsys, and Mentor Graphics.
Investigates root causes of device failures using SEM, TEM, FIB, and electrical characterisation tools to drive yield improvement.
Qualifies new products and processes against JEDEC and automotive reliability standards, managing customer quality relationships.
Search SuperJobs by role ("process engineer", "test engineer", "IC design", "equipment engineer") and location — Penang, Kulim, and Melaka are the primary hardware industry clusters.
Highlight your degree discipline (Electrical & Electronic Engineering, Microelectronics, Materials Engineering) and any final-year projects with semiconductor or electronics relevance.
List specific equipment platforms, EDA tools (Cadence, Synopsys, Mentor), and programming languages (Python, C++, LabVIEW, MATLAB) used in prior roles or academic projects.
Apply through SuperJobs and also via company career portals — Intel, Infineon, and Western Digital run structured graduate intake programmes with competitive selection processes.
Prepare for technical interviews covering your engineering discipline fundamentals, failure analysis methodology (8D, FTA, Fishbone), and any process or yield improvement projects you have led.