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The Guest Arrival Expert (Concierge) is responsible for creating memorable first and last impressions for guests at the hotel. This role plays a crucial part in enhancing the overall guest experience by ensuring smooth arrival and departure processes.
The Service Attendant is responsible for delivering exceptional food and beverage service at events and banquets. This role plays a crucial part in ensuring guests have a memorable and unique experience while adhering to safety and company policies.
The Residences Concierge Lead is responsible for maintaining the highest level of safety, security, and hospitality to Residence owners. This role involves coordinating with various departments to address concerns and ensuring service excellence in a dynamic hospitality environment.
The Assistant Sales Manager - MICE is responsible for driving sales for MICE attraction products. This role involves developing sales strategies and managing client relationships to enhance business opportunities in a dynamic hospitality environment.
The Public Area Supervisor is responsible for ensuring the cleanliness and condition of assigned areas meet designated standards. This role plays a crucial part in maintaining a welcoming environment for guests and supporting the overall operational efficiency of the hotel.
The Part-timer (Cruise Department) is responsible for supporting various cruise operations. This role involves collaborating with team members to enhance the overall customer experience in the travel and tourism industry.
The Assistant Manager - Procurement is responsible for supporting the procurement function in sourcing and acquiring goods and services for the organization. This role involves collaboration with the Procurement Manager and internal stakeholders to ensure efficient and value-driven procurement operations.
The Assistant Director of Sales & Marketing is responsible for supporting the sales and marketing efforts within the hospitality industry. This role significantly contributes to delivering exceptional guest experiences while fostering a collaborative team environment focused on continuous improvement and high achievement.
The F&B and Event Service Expert (F&B Attendant) is responsible for delivering a memorable and unique guest experience. This role involves various tasks that ensure guest satisfaction and smooth operations in a dynamic hospitality environment.
The Assistant Sales Manager is responsible for soliciting and managing sales opportunities to ensure timely service delivery. This role plays a crucial part in leading daily sales activities and building long-term customer relationships to achieve sales targets.
The Accounts Executive is responsible for ensuring accuracy in financial records and transactions. This role plays a crucial part in maintaining the financial integrity of the organization while collaborating with various departments.
The Executive Chef-Chinese I is responsible for leading and managing all culinary operations specializing in Chinese cuisine. This role significantly impacts the overall dining experience by ensuring high food quality and effective kitchen management in a hospitality environment.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.