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The Reservation Agent is responsible for managing guest reservations and ensuring a high level of customer satisfaction at Courtyard By Marriott Subang. This role requires excellent communication skills and a customer-focused approach.
The Commis II - Cold Kitchen position at Marriott International is designed for individuals passionate about culinary arts. You will assist in preparing cold dishes and contribute to the overall kitchen operations.
Join Marriott International as a Sous Chef-Pastry and showcase your culinary skills in a dynamic kitchen environment. This role offers the opportunity to create delightful pastry dishes that enhance our guests' dining experiences.
The Director of Sales is responsible for leading and managing all sales activities at Sheraton Johor Bahru. This role plays a crucial part in building long-term customer relationships and achieving property sales objectives.
As an Outlet Hostess, you will be the first point of contact for guests, ensuring they feel valued and welcomed. This role is perfect for those passionate about hospitality and providing memorable dining experiences.
The Income Auditor will ensure the accuracy of financial transactions and reporting at Fairfield by Marriott Kota Kinabalu. This role is essential for maintaining financial integrity and compliance within the hotel.
The Reservations Supervisor is responsible for overseeing the accuracy of room blocks, reservations, and group market codes. This role plays a crucial part in ensuring a seamless reservation process and enhancing guest satisfaction at Sheraton Kota Kinabalu.
The Guest Service Agent (Club Lounge) is responsible for processing guest check-ins, check-outs, room assignments, and related requests while ensuring accurate billing and secure payment handling. This role plays a crucial part in enhancing guest satisfaction through professional service and effective communication in a dynamic hospitality environment.
The Cage Cashier plays a vital role in managing cash transactions and providing exceptional service to guests at Resorts World Genting. This position requires a keen eye for detail and a commitment to upholding financial accuracy.
The Sales Manager is responsible for proactively soliciting and managing sales opportunities. This role focuses on fostering long-term, value-based customer relationships to achieve sales objectives in a dynamic hospitality environment.
The Chef de Partie (Western) will manage a specific kitchen section, ensuring high-quality food preparation and presentation. This role requires strong leadership and culinary skills to maintain kitchen efficiency and guest satisfaction.
The Receptionist is responsible for welcoming and assisting guests with check-in and general inquiries. This role plays a crucial part in ensuring a seamless guest experience by managing various administrative tasks and collaborating with other staff members.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.