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The Director of Sales & Marketing is responsible for leading the sales department to achieve booking goals and property revenues. This role significantly impacts the hotel's success by managing strategic account plans and fostering long-term customer relationships.
The Loss Prevention Supervisor is responsible for ensuring the safety and security of guests and property. This role involves monitoring security systems, conducting safety inspections, and responding to incidents to maintain a secure environment.
The Call Centre Agent - At Your Service is responsible for providing a memorable and unique experience for guests. This role involves delivering various services throughout a guest's stay, ensuring their needs are met and enhancing their overall experience.
The Assistant Chief Steward is responsible for directing and assisting stewards to enhance cleanup efficiency. This role plays a crucial part in maintaining cleanliness and order in the kitchen area while supporting banquet and kitchen staff.
The Kitchen Coordinator is responsible for serving as the main point of contact for clients and ensuring effective communication. This role operates within a professional hospitality environment, supporting teamwork and maintaining positive relationships while delivering excellent guest service.
The Engineering Coordinator is responsible for managing information and inquiries related to engineering operations. This role plays a crucial part in ensuring smooth communication and operational efficiency within the team at Renaissance Johor Bahru.
The Assistant Club Director is responsible for supporting the Club Director in overseeing the daily operations and strategic development of the Club. This role plays a crucial part in ensuring exceptional guest experiences for high-value and VIP guests while maintaining luxury service excellence.
The Business & Operation Assistant Lead is responsible for overseeing daily operations to ensure smooth workflow and service excellence. This role involves leading teams, maintaining product quality, and supporting management in business growth strategies.
The Executive - Vendor & Business Management is responsible for assisting in the control of general administration and office operations. This role plays a crucial part in ensuring efficient administrative support functions within the organization.
Join ZUS COFFEE as a Barista and be part of a dynamic team dedicated to delivering exceptional coffee experiences. This role is perfect for individuals who are enthusiastic about coffee and customer service.
The Internship Receptionist is responsible for being the first point of contact for guests at the restaurant. This role involves managing reservations, coordinating bookings, and ensuring a positive dining experience in a fast-paced environment.
The F&B Sales Manager is responsible for proactively soliciting and handling sales opportunities for the hotel's venues. This role involves building long-term, value-based customer relationships to achieve sales objectives and ensuring proper and timely turnover for service delivery.
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By SuperJobs Career Team · Updated September 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.