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The F&B and Event Service Expert (Waiter/Waitress) is responsible for delivering a memorable and unique dining and event experience for guests. This role requires a combination of event service skills and teamwork to ensure a positive guest experience from start to finish.
The Room Attendant (Hotel Cleanliness Expert) is responsible for maintaining the appearance and cleanliness of the entire hotel. This role significantly impacts guest satisfaction by ensuring a pristine environment that aligns with the Ritz-Carlton's high standards.
The Internship Homestay/Hospitality Operations is responsible for assisting in the daily management of short-term rental properties. This role provides valuable hands-on experience in the hospitality and property management sectors, contributing to the smooth functioning of operations.
The Loss Prevention Officer is responsible for ensuring the safety and security of the property and its guests. This role involves active monitoring and response to various security-related situations within a dynamic hospitality environment.
The Bellboy (Concierge Assistant) is responsible for providing exceptional service to guests during their stay. This role plays a crucial part in enhancing the overall guest experience at our hospitality venues.
The Theme Park Crew is responsible for providing excellent customer service to guests at the theme park. This role involves engaging with visitors, assisting them with product selections, and ensuring a smooth operational flow within the outlet.
The Room Controller is responsible for assigning rooms according to guest requests and preferences whenever possible. This role plays a crucial part in ensuring a smooth check-in process and enhancing guest satisfaction in a dynamic hospitality environment.
The Management Associate (CEO-Mentored Track) is responsible for developing future leaders within Singapore Airlines. This role offers a unique opportunity to work closely with senior management, gaining insights and experience in various business functions.
The Surveillance Operation Executive - Casino and Hotel Investigation is responsible for detecting and investigating fraudulent activities within the casino and hotel environment. This role is vital for maintaining the company's reputation and operational integrity through effective surveillance and compliance monitoring.
The Guest Relations Manager (Japanese Speaker) is responsible for ensuring the highest levels of hospitality and service are provided to guests. This role involves managing guest interactions and supporting overall guest services and front desk operations in a dynamic hotel environment.
The Laundry Manager is responsible for overseeing the daily operations of the laundry facility. This role involves managing staff, ensuring service quality, and improving operational efficiency in a fast-paced hospitality environment.
The Assistant Sales Manager (Proactive) is responsible for actively soliciting and handling sales opportunities. This role plays a crucial part in leading daily sales activities and building long-term, value-based customer relationships to achieve sales goals.
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By SuperJobs Career Team · Updated September 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.