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The Dir-Sales Cluster is responsible for leading sales clusters within the hospitality industry. This role significantly impacts Marriott International's commitment to delivering exceptional hospitality services and fostering a supportive work environment.
The Guest Experience Expert (Concierge cum Driver) is responsible for delivering a memorable and unique experience for guests throughout their stay. This role involves assisting guests with various services, ensuring their needs are met while maintaining high standards of professionalism.
The Front Supervisor is responsible for overseeing guest check-ins and ensuring a high level of guest satisfaction. This role plays a crucial part in maintaining operational efficiency and quality standards within the hospitality environment.
The University Intern (Finance) is responsible for supporting hotel operations and management through hands-on experience. This role provides an immersive environment for current college or university students to prepare for future career opportunities in the travel and hospitality industry.
The Purchasing Manager is responsible for overseeing the procurement process to ensure efficient ordering, receiving, and distribution of items. This role plays a critical part in maintaining quality standards and profitability while collaborating with various departments within the organization.
The Management Associate (CEO-Mentored Track) is responsible for developing leadership skills and gaining comprehensive insights into the hospitality industry. This role offers a unique opportunity to work closely with senior management, contributing to strategic initiatives and operational excellence.
The AV Attendant is responsible for creating a memorable and unique guest experience in food and beverage and event service. This role supports event functions and enhances the overall guest experience through various service tasks.
The Guest Experience Supervisor (Executive Lounge) is responsible for managing guest check-ins and ensuring a seamless experience for all guests. This role plays a crucial part in maintaining high standards of service and operational efficiency within the Executive Lounge environment.
The Event Executive cum F&B Admin is responsible for ensuring effective teamwork and communication to meet guest needs. This role plays a crucial part in maintaining high standards of service and operational efficiency within the events and food and beverage departments.
The Front Office Assistant (Casino) is responsible for welcoming and assisting guests with professionalism and a smile. This role plays a crucial part in ensuring guests have a smooth and pleasant experience at the resort.
The Waiter is responsible for providing excellent customer service and ensuring a welcoming atmosphere for guests. This role is essential in managing guest interactions and enhancing their overall experience at our entertainment venue.
The Hotel Cleanliness Expert (Housekeeping Attendant) is responsible for maintaining the appearance and cleanliness of the entire hotel. This role plays a crucial part in creating a memorable and unique guest experience through attention to detail and commitment to quality service.
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By SuperJobs Career Team · Updated September 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.