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The Front Office Assistant (Casino) is responsible for welcoming and assisting guests with professionalism and a smile. This role plays a crucial part in ensuring guests have a smooth and pleasant experience at the resort.
The Waiter is responsible for providing excellent customer service and ensuring a welcoming atmosphere for guests. This role is essential in managing guest interactions and enhancing their overall experience at our entertainment venue.
The Hotel Cleanliness Expert (Housekeeping Attendant) is responsible for maintaining the appearance and cleanliness of the entire hotel. This role plays a crucial part in creating a memorable and unique guest experience through attention to detail and commitment to quality service.
The Tour Consultant Hybrid (Sales & Customer Support) is responsible for engaging leads and converting them into bookings for travel packages. This role requires a blend of sales acumen and customer support expertise to enhance client satisfaction and drive business growth.
The Chief Steward is responsible for managing the daily kitchen utility operations and staff. This role plays a crucial part in ensuring the efficiency of kitchen operations while enhancing guest and employee satisfaction.
The Assistant Banquet Manager is responsible for leading banquet staff and assisting in executing events according to established standards. This entry-level management role plays a crucial part in ensuring high-quality service and customer satisfaction throughout banquet operations.
The Internship Game Master is responsible for creating enjoyable experiences for guests in a game environment. This role involves managing game rooms, conducting game testing, and providing enthusiastic customer support.
The Engineering Technician is responsible for addressing guest repair requests and ensuring maintenance issues are resolved efficiently. This role plays a crucial part in maintaining the overall functionality and safety of the hotel environment.
The Front Office Assistant is responsible for ensuring a seamless guest experience at the hotel. This role involves managing guest inquiries, payments, and maintaining effective communication with various departments to uphold service standards.
The Assistant Executive Housekeeper is responsible for overseeing daily shift operations of Housekeeping, Recreation/Health Club, and Laundry. This role plays a crucial part in ensuring cleanliness and maintenance of all areas while enhancing guest and employee satisfaction.
The Landscape General Worker is responsible for executing daily landscape maintenance and nursery production tasks. This role involves monitoring and guiding landscape workers while ensuring compliance with safety and quality standards in an outdoor environment.
The Chief Concierge is responsible for supporting all aspects of Concierge functions in accordance with hotel standards. This role plays a crucial part in ensuring a unique and memorable stay for guests by coordinating operations and enhancing guest experiences.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.