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The Guest Experience Expert role involves providing a memorable and supportive experience for hotel guests during their stay. The position requires physical activity, adherence to company policies, and effective communication to maintain quality service and a safe environment.
The Human Resources Intern position at Marriott International involves supporting a diverse team in a luxury hospitality environment. The role values unique backgrounds and experiences while contributing to the service legacy of the St. Regis brand and Marriott International.
A management position responsible for assisting in daily security operations, protecting hotel assets, and leading the security team at Four Points by Sheraton Desaru. The role focuses on risk mitigation, emergency response coordination, and ensuring a safe environment for guests and staff.
The Loss Prevention Supervisor at Sheraton Johor Bahru is responsible for ensuring the safety and security of the property by conducting patrols, monitoring security systems, and managing emergency responses. The role also involves supporting and supervising staff while maintaining compliance with company policies and legal requirements.
The Loss Prevention Officer at Marriott Executive Apartments Kuala Lumpur is responsible for patrolling the property, assisting guests, monitoring security systems, and responding to emergencies. The role involves maintaining safety, completing reports, conducting investigations, and ensuring compliance with company policies.
This internship role with Marriott in Kuala Lumpur involves supporting the Area Revenue team. It offers hands-on experience in hospitality and opportunities to develop leadership skills.
The Loss Prevention Manager oversees the daily functions of the security department to ensure the protection of assets, employees, and guests. The role focuses on managing emergency procedures, fire prevention, and safety audits.
The Guest Experience Expert (Bellman) at Sheraton Johor Bahru is responsible for creating a welcoming and comfortable environment for guests throughout their stay. This role includes assisting guests with their needs and ensuring smooth operations while maintaining professionalism and adherence to company policies.
Assist the Commercial Stays team in managing hotel listings, market analysis, and partner relations to drive growth for AirAsia's accommodation vertical.
The Sales Manager at Aloft Hotels in Kuala Lumpur is responsible for driving sales by building and maintaining customer relationships and identifying new business opportunities. The role focuses on achieving sales objectives through collaboration with sales channels and understanding market trends.
The Engineering Coordinator at Sheraton Kota Kinabalu is responsible for coordinating maintenance requests and repairs, supporting guests, and maintaining company standards. The role involves communication with various departments, adherence to safety policies, and performing physical and administrative tasks to support hotel operations.
This role is for a Director of Sales & Marketing at a hotel responsible for leading the sales team and developing sales and marketing strategies to achieve booking and revenue targets. The position involves managing sales efforts, overseeing marketing budgets, and fostering relationships with internal and external stakeholders to support the hotel's objectives.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.