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The Assistant Director of Sales supports the segmented sales efforts of a hotel property across various sectors, assisting in the implementation of sales strategies to meet revenue goals. The role involves managing daily sales functions with a focus on building lasting customer relationships and achieving booking targets.
A senior management role responsible for leading and overseeing event operations at Sheraton Kota Kinabalu to ensure world-class service and guest satisfaction.
This role involves managing linen and laundry services in Penang. The position includes overseeing operations to ensure smooth functioning. It is suited for someone with an interest in team leadership and organization.
The role of F&B Service Supervisor at Marriott Executive Apartments Kuala Lumpur involves leading a team to deliver excellent guest service while ensuring operational standards are met. The position includes supervising staff, managing daily dining room activities, and supporting employee development within company policies and safety guidelines.
The Guest Service Expert at WET Deck is responsible for providing various services to ensure guests have an enjoyable dining experience. This role includes tasks such as setting tables, serving guests, and maintaining a clean and safe work environment while adhering to company policies.
The Ticketing Manager oversees airline ticketing operations, ensuring accurate issuance, refunds, and compliance with industry standards. This leadership role involves managing a team, optimizing GDS workflows, and maintaining strong relationships with airline partners.
The Knowledge Management Executive will organize and enhance the Knowledge Base to improve user experience and operational excellence. This role involves managing content, collaborating with teams, and providing support for knowledge sharing initiatives.
This role is part of Marriott's Voyage Program, designed for recent graduates to develop their careers in hospitality through hands-on experience and mentorship. The position focuses on leadership development in hotel engineering within Marriott International managed hotels.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.