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The Online Marketing Associate is responsible for managing customer inquiries through various online platforms. This role plays a crucial part in enhancing customer satisfaction and engagement in a fast-paced digital environment.
The Customer Service Representative is responsible for addressing customer inquiries and resolving complaints related to company tools. This role plays a crucial part in ensuring customer satisfaction and involves collaboration to enhance knowledge and soft skills.
The E-commerce Customer Service role is responsible for providing excellent customer support across various channels. This position plays a crucial role in ensuring customer satisfaction and resolving issues efficiently in a fast-paced environment.
The Telemarketing Specialist is responsible for contacting customers via phone and following up on inquiries. This role requires effective communication to ensure customers understand the benefits of our services and to build positive relationships.
The Internship Business Development is responsible for supporting the business development team in enhancing customer engagement and support. This role involves working closely with various stakeholders to drive business growth and improve customer satisfaction.
The Customer Service Associate is responsible for providing excellent customer support across various channels including phone, email, and live chat. This role involves interacting with customers to ensure a positive experience and resolving any issues that may arise.
The Internship Customer Service Intern is responsible for providing exceptional support to customers across various communication channels. This role plays a crucial part in enhancing customer satisfaction and loyalty through effective problem resolution and assistance.
The Business Support Specialist is responsible for managing service requests and supporting focus accounts. This role plays a crucial part in ensuring efficient operations and maintaining strong client relationships within a dynamic work environment.
The Travel Consultant Executive is responsible for providing exceptional customer support and ensuring customer satisfaction. This role significantly impacts the overall customer experience in a dynamic and fast-paced environment.
The Customer Service Executive is responsible for supporting daily sales and administrative operations. This role involves ensuring efficient coordination, accurate documentation, and responsive communication with customers and internal teams.
The Executive - Customer Experience and Engagement is responsible for managing the Care+ Service Hub to ensure customer inquiries are addressed promptly. This role involves acting as a liaison between customers and service providers, facilitating smooth communication and issue resolution.
The Sr Customer Service Representative is responsible for providing advanced customer support and ensuring client satisfaction. This role operates in a dynamic environment where effective communication and problem-solving skills are essential to meet customer needs.
By SuperJobs Career Team · Updated August 2026
SuperJobs is tracking 82 live customer service vacancies in Selangor, with Famoushub (M) Sdn Bhd, SB Advisory Services, Tsurumi Pump (M) Sdn Bhd and Basset Sdn Bhd carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 82 live customer service vacancies in Selangor right now, the breakdown is 61 full-time roles, 15 internship roles, 5 contract roles and 1 part-time role. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 48 customer service listings in Selangor that disclose pay, the advertised range runs from about RM 1,000 to RM 6,000 per month, with a median starting figure near RM 2,500. These are advertised numbers, not offers — the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
3 open roles in Selangor.
3 open roles in Selangor.
3 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
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Read the employer profile before applying — it shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Selangor attract the bulk of their applications in the opening week.
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