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The Sales Support Coordinator is responsible for overseeing after-sales service operations. This role plays a crucial part in ensuring customer satisfaction and efficient service delivery by coordinating with various departments.
The Online Customer Support Specialist is responsible for providing excellent customer support through various channels such as phone, email, and live chat. This role plays a crucial part in enhancing customer experience by ensuring timely and accurate assistance to inquiries and complaints related to e-commerce orders.
The Customer Service Representative is responsible for handling customer inquiries through various channels including WhatsApp, phone calls, and social media platforms. This role requires strong communication skills and the ability to resolve issues quickly and effectively in a fast-paced environment.
The Internship Communication and Customer Experience is responsible for enhancing customer interactions and supporting operational efficiency. This role empowers interns to contribute ideas and initiatives that promote green energy while gaining hands-on experience in a dynamic work environment.
The Customer Experience Admin Executive is responsible for managing installers' inquiries and resolving customer issues. This role plays a crucial part in ensuring efficient operations and enhancing the overall customer service experience.
The Customer Service Representative is responsible for engaging with customers over the phone. This role plays a crucial part in ensuring customer satisfaction by providing clear explanations of the services offered by the company.
The Customer Relationship Specialist is responsible for engaging with clients to understand their needs and provide tailored solutions. This role plays a crucial part in enhancing customer satisfaction and retention through effective communication and relationship management.
The Toll Collector is responsible for providing courteous and efficient service to highway users. This role plays a crucial part in ensuring smooth toll operations and customer satisfaction on the highway.
The Customer Service Agent (Inbound) is responsible for managing incoming calls and emails to ensure service excellence. This role plays a crucial part in enhancing customer satisfaction and operational efficiency within the team.
The Team Manager - Consumer Contact Centre is responsible for leading and motivating a team of customer service representatives to deliver exceptional experiences. This role impacts customer satisfaction and team performance within a dynamic contact centre environment.
The Internship Client Servicing is responsible for building and maintaining strong relationships with clients. This role involves effective communication with internal teams to ensure client needs are met and services are delivered on time.
The Customer Service Executive is responsible for managing daily inquiries from customers across various platforms. This role significantly impacts customer satisfaction and loyalty by ensuring a seamless shopping experience.
By SuperJobs Career Team · Updated August 2026
SuperJobs is tracking 82 live customer service vacancies in Selangor, with Famoushub (M) Sdn Bhd, SB Advisory Services, Tsurumi Pump (M) Sdn Bhd and Basset Sdn Bhd carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 82 live customer service vacancies in Selangor right now, the breakdown is 61 full-time roles, 15 internship roles, 5 contract roles and 1 part-time role. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 48 customer service listings in Selangor that disclose pay, the advertised range runs from about RM 1,000 to RM 6,000 per month, with a median starting figure near RM 2,500. These are advertised numbers, not offers — the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
3 open roles in Selangor.
3 open roles in Selangor.
3 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
2 open roles in Selangor.
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Read the employer profile before applying — it shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Selangor attract the bulk of their applications in the opening week.
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