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The General Manager oversees the daily operations of all departments within a property, including financial management, staff supervision, and guest relations. This role ensures compliance with brand standards and operational procedures while managing budgets and maintaining profitability.
The Skyway Crew 1 role involves assisting customers with boarding and disembarking from gondolas while ensuring safety and compliance with ticket scanning procedures. The position requires excellent customer service skills and the ability to manage crowd control effectively.
The Hotel Cleanliness Expert (Laundry/Runner) at Marriott Executive Apartments Kuala Lumpur is responsible for maintaining the cleanliness and appearance of the hotel. This role includes various housekeeping duties and supporting a professional and safe work environment to enhance guest experience.
This position is for a Night Shift Front Office Receptionist at a spa, responsible for guest service during night hours. The role includes managing guest check-ins and check-outs, handling bookings and inquiries, and maintaining the reception area while working independently.
The Recreation Manager oversees pool, beach, and guest entertainment operations while supervising staff and managing vendor relationships. This role focuses on delivering exceptional guest experiences and maintaining high operational standards at the resort.
The Housekeeping Supervisor at Sheraton Kota Kinabalu leads a team to ensure cleanliness and quality standards are met in guest rooms and public areas. This role involves collaborating with multiple departments and supporting management in various personnel and operational tasks.
The Restaurant General Manager will lead daily operations, manage staff, and ensure compliance with health regulations while enhancing customer experience and driving financial performance through effective marketing and inventory management.
The Retail Executive plays a crucial role in overseeing retail operations and ensuring excellent customer service. This position requires strong leadership skills to manage the Retail Crew and handle guest interactions effectively. It offers a unique opportunity to contribute to the company's growth in the hospitality sector.
The Marketing Executive will support the PMP Manager in implementing marketing strategies aimed at enhancing company growth. This role involves developing and executing marketing plans and engaging with customers through effective communication.
The Food & Beverage Services Supervisor at Sheraton Johor Bahru is responsible for leading a team to deliver quality guest service in a hospitality setting. The role includes managing staff performance and maintaining compliance with company policies while ensuring a professional and welcoming environment.
The Technician at Four Points by Sheraton Desaru is responsible for addressing guest maintenance requests and performing preventive maintenance on various equipment. The role includes equipment inspection, minor repairs, inventory management, and adherence to safety protocols, along with assisting in landscaping and housekeeping tasks related to engineering.
The Butler Supervisor at The Ritz-Carlton is responsible for overseeing a team to provide exceptional service and care to guests. The role includes greeting guests, handling requests, supporting housekeeping management, and assisting with employee-related tasks while ensuring adherence to company standards and safety policies.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.