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This role involves overseeing daily operations, managing staff, and addressing customer inquiries. The ideal candidate should possess strong communication skills, managerial experience, and the ability to handle various tasks in a dynamic environment.
The Assistant Manager - Front Office supports the Front Office Manager in overseeing daily front office operations, including supervising staff and ensuring efficient guest services. This role involves managing employee performance, handling guest issues, and maintaining service standards within the department.
A mid-level hospitality role responsible for overseeing front-desk operations, ensuring guest satisfaction, and assisting in the supervision and training of the guest services team at Le Méridien Putrajaya.
The Assistant Chief Concierge supports the concierge functions at the hotel, ensuring that guest needs are communicated and addressed according to hotel standards. The role involves maintaining service philosophy, assisting guests, and supporting management to provide a personalized stay.
The F&B Crew Part-Timer role involves assisting in food and beverage service and kitchen operations. You will be responsible for maintaining cleanliness and providing excellent customer service while supporting the team in daily tasks.
The Guest Experience Expert (Club Lounge-F&B) at Sheraton Johor Bahru is responsible for delivering services that enhance guests' stays and ensuring smooth operations. The role requires adherence to company policies, professional communication, and maintaining a safe work environment.
The role is for a Receptionist responsible for welcoming visitors, managing calls, and maintaining an organized reception area. The position also involves various administrative tasks and providing support to different departments as needed.
Strategic leader responsible for overseeing all property operations, driving revenue growth, and ensuring guest satisfaction at Fairfield by Marriott Kota Kinabalu.
The IT Engineer / Executive - Application Support role involves supporting the IT systems of Casino, Hotel, and Theme Park operations. The candidate will manage IT projects and ensure effective system implementation while maintaining documentation and enforcing IT policies.
The Hotel Cleanliness Expert at Marriott Executive Apartments Kuala Lumpur is responsible for maintaining cleanliness and appearance, primarily in public areas of the hotel. The role requires adherence to company policies, maintaining a safe work environment, and supporting housekeeping tasks while ensuring professional conduct.
The Purchasing Executive at Sheraton Hotels is responsible for managing inventory, ensuring food safety compliance, and handling document management related to purchasing activities. The role involves coordinating with staff and vendors, maintaining accurate records, and supporting management in overseeing staff and promoting a safe work environment.
The Outlet Manager will lead the Izakaya restaurant team, ensuring exceptional service and operational efficiency. This role requires strong leadership skills and a deep understanding of the food and beverage industry to drive business success.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.