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This is a university internship position in a hotel kitchen that provides students with practical experience and exposure to hotel operations and company culture. The role is designed for individuals interested in pursuing a career in the hospitality industry and offers an opportunity to apply academic learning in a real-world setting.
The Manager of Events & Sales will lead the sales and execution of events at Resorts World Awana, focusing on revenue growth and client satisfaction. This role requires strategic planning and strong relationship management to position the resort as a premier destination for events.
The Director of Sales at Sheraton Hotels is responsible for leading and managing daily sales activities to develop long-term customer relationships that support sales objectives. This role involves setting booking goals, executing sales strategies, and maximizing revenue while ensuring exceptional customer service.
The Loss Prevention Talent Coach at Aloft Hotels is responsible for patrolling the property to ensure safety and security while assisting guests and employees. The role includes conducting emergency drills, safety inspections, investigations, monitoring security systems, and supporting management in training and coaching employees.
The Guest Service Expert role involves creating memorable dining experiences for guests in a luxury hotel environment. This position includes tasks such as setting tables, communicating with the kitchen, serving guests, and maintaining cleanliness while adhering to company policies and quality standards.
The Manager, Banquet (Convention Centre) plays a crucial role in ensuring successful event execution at S P Setia's convention centre. This position requires strong leadership and organizational skills to manage events from planning to execution while maintaining high standards of client satisfaction.
The Banquet Supervisor at Four Points by Sheraton Desaru oversees the smooth operation of banquet events by leading and training staff, ensuring high standards in service and presentation. This role involves managing event setups, maintaining communication with guests and departments, and assisting with staffing duties to support a positive work environment.
The F&B Service Expert is responsible for delivering a memorable dining experience by serving food and drinks and interacting with guests. The role includes various tasks such as setting tables, communicating with the kitchen, maintaining cleanliness, and adhering to company policies and quality standards in a hotel environment.
Oversee daily Housekeeping and Laundry operations to ensure the property is well-maintained and clean. Manage staff performance, departmental budgets, and customer service to drive high levels of guest satisfaction.
The Director of Sales Cluster position at Marriott International involves leading sales efforts within Marriott's luxury hotel portfolio, including JW Marriott. The role emphasizes delivering exceptional hospitality, fostering a supportive work environment, and contributing to Marriott's commitment to diversity and innovation.
The Guest Experience Expert (Concierge cum Driver) at Marriott Executive Apartments Kuala Lumpur is responsible for assisting guests during their stay by providing various services and support. The role includes processing operational needs, addressing guest requests, sharing local information, and handling luggage and vehicle assistance while adhering to company policies and standards.
The Front Supervisor at The Ritz-Carlton is responsible for assisting with guest check-ins, managing payments, and coordinating with other departments to ensure quality service. The role involves handling guest accounts, resolving payment issues, and adhering to company policies.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.