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The Enterprise Service Design Specialist role focuses on optimizing billing and collections processes within the telecom sector. You will leverage technology and collaborate with various teams to enhance operational efficiency and revenue assurance.
The Inhouse Service Installer plays a crucial role in ensuring seamless internet installations for customers. This position combines technical skills with customer service, requiring effective communication and problem-solving abilities to enhance customer satisfaction.
The Account Manager will be responsible for managing strategic accounts and driving business growth. This role requires collaboration with various internal teams to meet client needs and achieve business objectives.
The Head of Service Management is responsible for leading a team to ensure high-quality service delivery and customer satisfaction. This role involves strategic oversight, innovation in service design, and collaboration with various stakeholders to enhance operational performance.
The Sales Executive will be responsible for supporting sales and distribution efforts in assigned areas, focusing on achieving sales targets. This role requires a proactive approach to building relationships with dealers and executing effective sales strategies.
The Customer Service Executive role focuses on providing exceptional support to customers by addressing their inquiries and resolving issues related to internet services. This position requires strong communication skills and the ability to troubleshoot basic technical problems.
The Sales Development Executive will focus on lead generation, relationship building, and client follow-ups while collaborating with the marketing team to achieve sales targets and enhance personal sales skills.
The Account Manager role focuses on managing key client accounts in the public sector, driving revenue growth through strategic sales initiatives. The position requires strong relationship-building skills and the ability to collaborate with internal teams to deliver tailored solutions.
The Area Manager will oversee a team to achieve sales targets while developing strong dealer relationships. This role is crucial for driving distributor efficiency and ensuring compliance with sales strategies.
The Business Insights Specialist will analyze large datasets to provide actionable insights that support strategic decision-making. This role requires collaboration with stakeholders to understand business needs and translate data findings into clear recommendations.
The Technical Lead (GIT) will oversee the full Software Development Lifecycle, ensuring high-quality software delivery. This role involves leading technical design, mentoring engineers, and establishing best practices for software development.
The Access Network Engineer role involves managing the design and implementation of access network projects. The engineer will ensure efficient service delivery and project completion while collaborating with various teams and stakeholders.
By SuperJobs Career Team · Updated June 2026
Malaysia's telecommunications sector is one of the most dynamic in Southeast Asia, undergoing a once-in-a-generation transformation driven by the rollout of 5G networks, widespread fibre broadband deployment, and the national consolidation of mobile operators. The sector directly employs tens of thousands of engineers, network specialists, and commercial professionals — with demand accelerating as the country's digital connectivity ambitions intensify.
The Malaysian telco landscape features dominant operators including CelcomDigi (Malaysia's largest mobile operator following the 2023 merger), Maxis, U Mobile, and Telekom Malaysia (TM) — the national fixed-line and fibre broadband provider. DNB (Digital Nasional Berhad), the government-controlled 5G network wholesaler, is executing Malaysia's national 5G rollout — one of the region's most ambitious infrastructure projects, creating significant engineering and project management demand.
Beyond the major operators, Malaysia's telco ecosystem includes network equipment vendors (Ericsson Malaysia, Nokia Malaysia, Huawei Technologies Malaysia, ZTE Malaysia), tower companies (edotco Group, Edotco Malaysia), and a growing cohort of mobile virtual network operators (MVNOs) and enterprise communications companies. The convergence of telecoms with cloud, IoT, and enterprise managed services is expanding the career pathways available to telco professionals beyond traditional network roles.
Network engineers and RF engineers at entry to mid-level earn RM 3,500 – RM 7,000/month. Telecom project managers and senior network architects earn RM 7,000 – RM 14,000/month. Head of Network, Director of Technology, and CTO-level roles at major operators earn RM 18,000 – RM 45,000/month.
5G network engineers and radio frequency (RF) optimisation specialists are the most in-demand technical profiles in Malaysian telecoms as DNB's 5G rollout progresses and operators activate their own 5G services. Cloud-native telco engineers — with NFV, SDN, and cloud infrastructure experience — command premiums of 25–40% over legacy network engineers. Commercial roles in enterprise solutions sales (B2B connectivity, IoT, SD-WAN, cloud managed services) are the fastest-growing non-technical segment in the sector.
Plans, deploys, and optimises mobile and fixed-line networks — from 4G/5G RAN configuration to fibre access network provisioning across Malaysia.
Optimises mobile network radio performance — coverage, capacity, and quality metrics for 4G and 5G networks operated by Malaysian telcos.
Manages large-scale network infrastructure projects — tower rollouts, fibre builds, network upgrades — coordinating contractors, vendors, and regulatory approvals.
Sells B2B connectivity, managed services, IoT, SD-WAN, and cloud solutions to corporate clients on behalf of Maxis, CelcomDigi, or TM enterprise divisions.
Monitors live network performance, responds to faults and alarms, and coordinates field teams to restore service during network incidents.
Designs and deploys cloud-native telco infrastructure — virtualised network functions (VNF), software-defined networking, and network slicing for next-generation services.
Search SuperJobs by role ("network engineer", "RF engineer", "5G engineer", "telecom project manager", "enterprise solutions") or browse the Telecommunications industry page.
Highlight your vendor certifications: Ericsson (ECSE, ECPE), Nokia (NRS I/II), Huawei (HCIA/HCNP/HCIE), and Cisco (CCNA/CCNP) are all actively valued by Malaysian telco employers.
Specify your technology generation experience clearly — 3G, 4G/LTE, 5G NR, FTTH, GPON, IP/MPLS, IMS, or NFV/SDN — as telco employers screen for specific technology stacks relevant to their active projects.
Apply through SuperJobs and directly via CelcomDigi, Maxis, TM, and DNB career portals — all of which post roles actively. Network equipment vendors (Ericsson, Nokia, Huawei) also hire regularly for Malaysian project deployments.
Prepare for technical interviews that may include network planning scenarios, RF troubleshooting exercises, or architecture design questions — particularly for senior network and solutions architect roles.