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The Admin/Operations Officer at Malaysia Airports is responsible for managing maintenance service availability and coordinating tasks to ensure efficiency. The role includes preparing reports, supervising staff, handling complaints, and ensuring preventive maintenance and safety measures are properly implemented.
This role is an HR Operations Intern with a focus on Russian translation at a global tech company in Kuala Lumpur. The position provides hands-on experience and mentorship in a dynamic HR environment, suitable for students pursuing HR, Business, IT, or Language studies.
This internship position in Human Resources involves assisting with daily HR operations, supporting new hire processes, and contributing to HR projects. The role requires administrative support and handling employee engagement tasks within the HR department.
The Trainee - Junior Data Analyst role at Cognizant involves managing and analyzing customer data using MS Excel within the Life Sciences sector. This position operates in a hybrid work setting with rotational shifts and focuses on customer management and complaint resolution processes.
The HR Services Operations (Employee Relations) Associate / Analyst (Korean Speaking) is responsible for fostering a positive work environment by ensuring fair and consistent treatment of employees and promoting effective communication between staff and management. The role involves resolving workplace conflicts, supporting organizational culture and values, and maintaining compliance with labor laws.
The Junior Customer Coordinator role involves assisting with customer coordination and support tasks, communicating with clients and team members, and ensuring smooth daily operations. No prior experience is required for this position, and training is provided for candidates with a positive attitude.
This role involves managing various office administration tasks such as legal and licensing compliance, maintenance and asset management, purchasing, travel arrangements, and organizing staff welfare activities. The position also includes supporting HR operations, managing office projects, and handling expatriates' employment processes.
The Process Executive/Content Reviewer (Japanese language) role involves reviewing and verifying Japanese language content to ensure data quality in accordance with client and company policies. This position requires working in a team environment while handling multiple tasks under pressure, primarily focused on mapping features for a major technology company in Kuala Lumpur, Malaysia.
This internship position at Motherhood.com.my offers hands-on experience in Human Resources and Administration. The role involves supporting HR tasks, onboarding processes, and organizing company events while gaining practical knowledge in HR operations.
The Internship Recruitment Intern will support various recruitment activities such as sourcing and screening candidates, coordinating interviews, and assisting with hiring documentation. The role also includes maintaining candidate records, managing job postings, supporting university relations, and aiding in HR-related events and administrative tasks.
A detail-oriented internship for students pursuing finance or business degrees to gain practical experience in Accounts Payable and financial operations. You will support the GBS Finance team in Petaling Jaya by managing invoices, reconciliations, and process improvements.
This role is for a Human Resources Assistant responsible for supporting daily HR operations including recruitment, onboarding, employee relations, and administration. The position involves assisting with job postings, applicant screening, interview arrangements, and maintaining accurate employee records.
By SuperJobs Career Team · Updated May 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.