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The Administrative Assistant Intern role is designed for fresh graduates or final-year students to gain practical experience in administrative and office coordination tasks. The position involves supporting daily operations through tasks such as scheduling, document preparation, communication, and other departmental duties.
This role involves managing front desk activities, including handling incoming calls and greeting visitors, while supporting administrative functions within the branch. It requires compliance with safety, quality, and health policies and maintaining various office records.
The Senior Business Development Executive role involves promoting HRD Corp-claimable training programs to corporate clients by identifying leads, conducting outreach, and achieving sales targets. The position requires building relationships with decision makers, managing key accounts, and collaborating with internal teams to support program execution and client satisfaction.
The Voice Support – Arabic Language role involves making outbound calls to review information according to established policies while ensuring compliance with quality, productivity, and escalation standards. The position requires fluency in Arabic and English, strong communication and interpersonal skills, and the ability to work independently or in a team within a fast-paced environment.
The HR Services Operations Associate / Analyst acts as the main contact for employee inquiries related to the full Hire to Retire lifecycle, providing support on HR policies, programs, and systems. The role focuses on delivering responsive service in a client-facing BPO environment through various communication channels while managing onboarding, leave administration, and issue resolution.
This internship position in HR and Administration involves managing the front desk and supporting various administrative and HR-related tasks. The role requires handling client interactions, scheduling, office security, and clerical duties while maintaining strong communication with the team.
This position is for a Customer Service Advisor in the telecommunications sector, assisting clients with their telco needs and supporting promotional activities for multiple brands. The role requires good health, communication skills, and flexibility, with training provided and a requirement for SPM qualification and own transport.
This role is for a Customer Service Advisor providing Mandarin chat support. The position involves assisting customers through various communication channels and resolving routine issues related to client products or services.
The Associate Business Support Specialist (Korean Bilingual) supports the Source to Settle processes within the Global Business Solutions organization. The role involves handling related queries primarily via phone and ServiceNow, working collaboratively in a team using a Follow the Sun Model to resolve support tickets and ensure customer satisfaction.
The Human Resources Coordinator at St. Regis hotels is responsible for organizing employee files, assisting applicants, and supporting the HR team. The role involves maintaining filing systems, handling office correspondence, and providing assistance with HR programs and policies. Confidentiality and professional communication are key aspects of this position.
The HR Services Operations Associate/Analyst provides responsive support to employees and managers regarding HR policies, programs, and systems throughout the Hire to Retire lifecycle. This role serves as the central contact for employee inquiries and supports the execution of onboarding, leave management, and access provisioning within a client-facing BPO environment.
This internship role involves supporting business administrative tasks such as conducting research, updating documents, attending meetings and events, and liaising with clients and vendors. The intern will work closely with the manager or assigned staff member to complete assigned sales support tasks. The position requires a candidate currently pursuing a relevant bachelor's degree with strong interpersonal skills and the ability to work independently as well as in a team.
By SuperJobs Career Team · Updated May 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.