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The GFIT Intern, Java Software Development is responsible for supporting Seagate's Global Factory Information Technology organization. This role involves collaboration with a skilled developer and a multi-site Agile team to design and optimize systems that leverage advanced technologies.
The DRSC Global Analyst - Master Data Management is responsible for ensuring the integrity and consistency of global master data within the GFS division. This role involves extensive collaboration with international stakeholders and requires a strong focus on data governance and analysis.
The Order Management Analyst - Japanese Speaker is responsible for managing customer claims and queries related to forward orders. This role plays a crucial part in ensuring customer satisfaction by effectively coordinating with internal teams and external partners.
The Data & Reporting Analytic Intern is responsible for developing and maintaining reports and visualizations to support data-driven decision-making. This role involves collaboration with data engineering and analytics teams to enhance factory intelligence through AI and ML technologies.
The Digital Data Reviewer (Japanese speaker) is responsible for analyzing and reviewing various types of content to ensure online safety and quality. This role plays a significant part in maintaining internet safety for platform companies by investigating and resolving reported issues.
The Cybersecurity Engineer/Analyst - Internship is responsible for ensuring factory endpoint security to meet global standards. This role involves collaboration with engineering and support teams to evaluate and enhance security practices within Seagate's Johor facility.
The Operations Implementation Analyst is responsible for analyzing and optimizing operational processes to enhance efficiency and effectiveness. This role involves collaborating with cross-functional teams to implement new systems and workflows that align with business objectives.
The General Manager, Morocco & WAF is responsible for driving profitable growth in the home appliances market across Morocco and West Africa. This role involves setting strategic directions, executing sales initiatives, and managing key accounts to expand market share.
The Vessel Manager (LNGC) is responsible for the safe, efficient, and environmentally conscious operation of assigned vessels. This role typically oversees 3-4 LNG vessels, ensuring compliance with safety and operational standards.
The Trust & Safety New Associate is responsible for ensuring the safety and quality of online content. This role involves content moderation and requires resilience due to potential exposure to sensitive material.
The Process Executive (Content Reviewer – Korean language) is responsible for performing essential content review tasks. This role involves ensuring compliance with quality and productivity standards while collaborating with team leads in a fast-paced environment.
The BPO Management Executive is responsible for managing end-to-end BPO operations. This role involves collaborating with various stakeholders to ensure operational alignment and meet performance expectations.
By SuperJobs Career Team · Updated July 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.