Global Business Services Jobs in Malaysia

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Showing 158 jobs matching your filters (Page 9 of 14)

GFIT Intern, Java Software Development

Seagate Global Business Services (Malaysia) Sdn. Bhd.
Internship

The GFIT Intern, Java Software Development is responsible for supporting Seagate's Global Factory Information Technology organization. This role involves collaboration with a skilled developer and a multi-site Agile team to design and optimize systems that leverage advanced technologies.

Penang
Undisclosed

DRSC Global Analyst - Master Data Management (GFS)

Company
Full-Time

The DRSC Global Analyst - Master Data Management is responsible for ensuring the integrity and consistency of global master data within the GFS division. This role involves extensive collaboration with international stakeholders and requires a strong focus on data governance and analysis.

Kuala Lumpur
Undisclosed

Order Management Analyst - Japanese Speaker

Accenture Malaysia
Full-Time

The Order Management Analyst - Japanese Speaker is responsible for managing customer claims and queries related to forward orders. This role plays a crucial part in ensuring customer satisfaction by effectively coordinating with internal teams and external partners.

Selangor
Undisclosed

Data & Reporting Analytic Intern

Seagate Global Business Services (Malaysia) Sdn. Bhd.
Internship

The Data & Reporting Analytic Intern is responsible for developing and maintaining reports and visualizations to support data-driven decision-making. This role involves collaboration with data engineering and analytics teams to enhance factory intelligence through AI and ML technologies.

Penang
Undisclosed

Digital Data Reviewer (Japanese speaker)

Accenture Malaysia
Full-Time

The Digital Data Reviewer (Japanese speaker) is responsible for analyzing and reviewing various types of content to ensure online safety and quality. This role plays a significant part in maintaining internet safety for platform companies by investigating and resolving reported issues.

Kuala Lumpur
Undisclosed

Cybersecurity Engineer/Analyst - Internship

Seagate Global Business Services (Malaysia) Sdn. Bhd.
Internship

The Cybersecurity Engineer/Analyst - Internship is responsible for ensuring factory endpoint security to meet global standards. This role involves collaboration with engineering and support teams to evaluate and enhance security practices within Seagate's Johor facility.

Johor
Undisclosed

Operations Implementation Analyst

Zurich Services Malaysia Sdn. Bhd.
Full-Time

The Operations Implementation Analyst is responsible for analyzing and optimizing operational processes to enhance efficiency and effectiveness. This role involves collaborating with cross-functional teams to implement new systems and workflows that align with business objectives.

Kuala Lumpur
Undisclosed

General Manager, Morocco & WAF

Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center)
Full-Time

The General Manager, Morocco & WAF is responsible for driving profitable growth in the home appliances market across Morocco and West Africa. This role involves setting strategic directions, executing sales initiatives, and managing key accounts to expand market share.

Kuala Lumpur
Undisclosed

Vessel Manager (LNGC)

Wss Global Business Services Sdn. Bhd.
Full-Time

The Vessel Manager (LNGC) is responsible for the safe, efficient, and environmentally conscious operation of assigned vessels. This role typically oversees 3-4 LNG vessels, ensuring compliance with safety and operational standards.

Kuala Lumpur
Undisclosed

Trust & Safety New Associate - Indonesian Speaker [Local Malaysian Hiring]

Accenture Malaysia
Full-Time

The Trust & Safety New Associate is responsible for ensuring the safety and quality of online content. This role involves content moderation and requires resilience due to potential exposure to sensitive material.

Kuala Lumpur
Undisclosed

Process Executive (Content Reviewer– Korean language)

Cognizant Malaysia
Full-Time

The Process Executive (Content Reviewer – Korean language) is responsible for performing essential content review tasks. This role involves ensuring compliance with quality and productivity standards while collaborating with team leads in a fast-paced environment.

Kuala Lumpur
Undisclosed

BPO Management Executive (1-year Contract)

Shopee
Contract

The BPO Management Executive is responsible for managing end-to-end BPO operations. This role involves collaborating with various stakeholders to ensure operational alignment and meet performance expectations.

Kuala Lumpur
Undisclosed

By SuperJobs Career Team · Updated July 2026

About Global Business Services Jobs in Malaysia

Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.

Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.

GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.

Salary & Hiring Trends in Global Business Services

Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.

Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.

Top Global Business Services Roles in Malaysia

Accounts Payable / Receivable Executive

Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.

HR Shared Services Executive

Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.

IT Helpdesk / Service Desk Analyst

Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.

Process Improvement / RPA Analyst

Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.

Procurement Operations Executive

Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.

GBS Manager / Service Delivery Manager

Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.

How to Land a Global Business Services Job in Malaysia

  1. 1

    Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.

  2. 2

    Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.

  3. 3

    Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.

  4. 4

    Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.

  5. 5

    Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.

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Frequently Asked Questions

What types of Global Business Services jobs are available in Malaysia?
GBS jobs in Malaysia include accounts payable/receivable executive, general ledger accountant, HR shared services executive, payroll executive, IT service desk analyst, L2/L3 IT support engineer, procurement operations executive, contract management analyst, data analyst, reporting analyst, RPA developer, process improvement analyst, quality assurance analyst, service delivery manager, and GBS director. Roles are available in finance, HR, IT, procurement, customer service, and analytics service lines at multinational shared service centres and BPO companies.
What is the salary range for GBS jobs in Malaysia?
Entry-level GBS analysts earn RM 2,500–3,800/month. English-only mid-level GBS roles (team lead, senior analyst) earn RM 4,000–7,000/month. Language-premium roles (Japanese, Korean, German) at the same level earn RM 5,500–10,000/month. GBS managers and service delivery managers earn RM 7,000–14,000/month. GBS directors and transformation leads earn RM 15,000–30,000/month. RPA and automation specialists command a 20–30% premium over traditional GBS analysts at equivalent seniority.
What qualifications are needed for GBS jobs in Malaysia?
Most GBS roles require a diploma or degree in accounting, business, information technology, or a related discipline. Finance shared service roles benefit from ACCA, CPA, or equivalent qualifications for senior tracks. IT service desk roles require IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications). RPA roles require hands-on certification in UiPath (Associate/Advanced Developer), Blue Prism, or Automation Anywhere. Language proficiency testing (JLPT N2 for Japanese roles, TOPIK Level 4+ for Korean roles) is often a formal requirement.
Which companies hire the most GBS professionals in Malaysia?
The largest GBS employers in Malaysia include Shell Business Operations (Kuala Lumpur), HP Inc. (Cyberjaya), Dell Technologies, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations (Kuala Lumpur), Standard Chartered GBS, Maxis Business Services, Aon Shared Services, and AstraZeneca Business Services. MDEC (Malaysia Digital Economy Corporation) actively promotes GBS investment, and its Cybercorridor programme has attracted hundreds of international GBS centres to Cyberjaya and the greater Klang Valley.
How do I apply for GBS jobs on SuperJobs?
Search "shared services jobs Malaysia", "BPO jobs Cyberjaya", "accounts payable Petaling Jaya", or "HR shared services KL" on SuperJobs. Filter by industry or location. Highlight your language skills at the top of your CV — it is the single most differentiating factor for GBS applications. Most GBS companies run structured assessment processes including online aptitude tests and language assessments before interviews, so be prepared for these within days of applying.