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The Accounts Payable Intern is responsible for reviewing and validating invoices for appropriate documentation prior to payment. This role plays a crucial part in optimizing financial transactions and systems within the company.
The EMC Design Advisor - Specialist (HPS) is responsible for developing advanced Hardware Platform Solutions with a focus on EMC design and testing. This role involves collaboration with global design engineering teams to ensure project goals are met in terms of time, cost, and quality.
The Trust & Safety Associate - Thai Support is responsible for ensuring the safety and quality of online platforms through content moderation. This role involves analyzing user-generated content and resolving flagged issues while adhering to client guidelines.
The Security Support role is responsible for protecting Celestica's assets and ensuring a safe work environment. This position plays a crucial role in managing security operations and responding to emergencies effectively.
The Indirect Procurement Specialist is responsible for managing procurement activities within the organization. This role plays a crucial part in ensuring efficient procurement processes and collaboration with various stakeholders.
The T&L: Intern, Global Employer Services is responsible for supporting the team in delivering exceptional services to clients. This role offers an opportunity to develop personal skills while contributing to the overall success of Deloitte.
The ALign APAC Finance Project Manager is responsible for leading the deployment of the ALign Finance core model and solution across selected countries. This role plays a crucial part in standardizing and automating finance processes while ensuring full business integration within the organization.
The Global Classification Specialist is responsible for ensuring accurate classification of materials within TD SYNNEX’s product portfolio. This role plays a critical part in maintaining compliance with import and export regulations while supporting various projects and activities.
The Supplier Lifecycle and Performance Administrator Intern is responsible for supporting supplier lifecycle and performance administration activities. This role involves assisting with various tasks related to supplier registration and master data management in a global business environment.
The Assistant/Treasury Manager is responsible for leading daily treasury operations and guiding the Treasury Analyst team. This role plays a crucial part in managing liquidity, cash, and risk management services while supporting strategic financial planning for GBS customers.
The O2C Specialist - Billing (Mandarin Speaker) is responsible for managing and controlling master data related to invoicing. This role plays a crucial part in ensuring accurate billing processes and maintaining high customer service standards within the finance team.
The Trust & Safety Operations Team Lead (Indonesian) is responsible for leading a team of Content Moderators who analyze and review user-generated content. This role plays a crucial part in ensuring a safe online environment while supporting the well-being of team members.
By SuperJobs Career Team · Updated July 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.