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The Road Operation Attendant role involves providing excellent customer service at road charge points. You will be responsible for collecting fees, ensuring equipment is operational, and addressing any user concerns, contributing to a smooth operational flow.
A hands-on role focused on maintaining hotel cleanliness and guest satisfaction through housekeeping tasks, room preparation, and professional service at Sheraton Kota Kinabalu.
The Duty Manager at Marriott Executive Apartments Kuala Lumpur is responsible for overseeing all property operations to maintain high standards of hospitality and service. This role involves managing guest-related situations, leading guest services teams, supervising employees, and ensuring effective communication across departments.
The role of Guest Experience Expert - Telephone Operator involves supporting guest services by guiding guests, handling operational tasks, and addressing guest requests throughout their stay. This position requires physical ability for various tasks and maintaining professional communication and appearance.
The role is a full-time, paid leadership development position within Marriott's Voyage Program, focused on food and beverage operations. It targets recent graduates and provides hands-on training and mentorship in a hotel environment to prepare participants for supervisory or entry-level management roles.
The Executive at the Guest Xperience Centre is responsible for enhancing guest experiences by providing exceptional service and support. This role involves welcoming guests, answering inquiries, conducting tours, and gathering feedback to improve services.
The role involves managing hostels at two sites in Perak, including overseeing daily operations, ensuring the safety, comfort, and well-being of residents, and maintaining compliance with regulations. The position includes administrative responsibilities and management of staff and resources to maintain a secure living environment.
The Guest Experience Expert position involves providing various services to ensure guests have a memorable and unique experience at a luxury hotel. The role requires adherence to company policies, professionalism, and the ability to perform physical tasks related to guest service.
A non-management administrative role at Perhentian Marriott Resort & Spa responsible for client communication, data management, and coordinating purchasing activities to ensure seamless hospitality operations.
This role involves maintaining safety and security at a hotel by patrolling the property, monitoring alarms, and responding to emergencies. The position focuses on ensuring a peaceful and secure environment for guests.
The Guest Experience Expert - AYS Agent role involves providing services to guests throughout their stay to create a memorable experience. The position includes addressing guest requests, handling operational tasks, and sharing local information while maintaining professionalism and compliance with company policies and standards.
The Assistant Spa Director will manage the operations of M Spa, focusing on financial performance and service excellence. This role requires strong leadership skills to enhance guest satisfaction and develop staff capabilities.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.