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The Housekeeping Supervisor is responsible for managing the housekeeping team and ensuring high standards of cleanliness and guest satisfaction. This role requires strong leadership skills and the ability to train and motivate staff while addressing guest needs effectively.
The Loss Prevention Officer at Renaissance Johor Bahru is responsible for maintaining safety and security on the property. The role involves patrolling the premises, monitoring security systems, assisting guests, and responding to emergencies while working collaboratively with the team.
The Food & Beverage Service Supervisor oversees staff to ensure effective teamwork and optimal guest service in a hotel environment. The role includes staff supervision, maintaining service standards, and supporting management with various operational tasks.
The Guest Experience Expert at Renaissance Johor Bahru is responsible for providing guests with unique and memorable experiences during their stay. This role involves assisting guests with their requests and offering guidance on local highlights while ensuring adherence to company policies and maintaining a safe workplace environment.
The Duty Manager (Front Office) oversees hotel operations, ensuring guest satisfaction and safety. This role involves managing staff, addressing guest complaints, and maintaining hotel standards.
The Loss Prevention Officer at JW Marriott is responsible for patrolling the property and monitoring various security systems to ensure the safety and security of guests, employees, and the premises. The role involves responding to emergencies, handling disturbances, and assisting with room access in a luxury hotel environment.
The Reservations Executive role involves assisting guests with bookings and inquiries via phone, WhatsApp, and online platforms. The position requires availability for various shifts and includes handling guest requests, bookings, and coordinating with internal teams to support guest stays.
Responsible for maintaining accurate financial records, verifying invoices, and performing accounting entries. This non-management role ensures data integrity and supports the hotel's finance department in Kota Kinabalu.
The role involves maintaining homestay units to ensure they are safe, comfortable, and in good condition for guests. It requires performing regular maintenance, addressing repairs, and responding to guest service requests. The position may include troubleshooting electrical, plumbing, and appliance issues.
The Assistant Venue Manager at Sheraton Kota Kinabalu supports the supervision of restaurant operations including restaurants, bars, and room service. The role involves assisting with team activities, maintaining standards, and ensuring customer service quality in the venue's food and beverage operations.
The role involves maintaining the cleanliness and appearance of the hotel to ensure a positive guest experience. It requires performing various housekeeping duties, adhering to safety and quality standards, and supporting a lively and professional environment.
The Steward is responsible for cleaning and maintaining kitchen and storage areas, operating cleaning equipment, and handling deliveries. This role involves washing dishes, managing trash and recyclables, and ensuring proper storage and stock rotation in adherence to safety standards. The position requires physical stamina and the ability to perform various manual tasks.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.