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The Director of Finance is responsible for leading the financial strategy of the property. This role plays a critical part in aligning financial objectives with brand goals and ensuring the financial health of the organization.
The Learning & Development Executive is responsible for conducting training sessions and orientations for employees. This role plays a crucial part in enhancing employee skills and ensuring adherence to company standards within the hospitality environment.
The Bellman Cum Driver is responsible for delivering memorable and unique guest experiences. This role involves providing a wide range of services throughout a guest's stay while maintaining professionalism and adhering to company policies.
The Front Office Supervisor is responsible for overseeing guest check-ins and ensuring a seamless experience for all visitors. This role plays a crucial part in maintaining high standards of customer service and operational efficiency within the front office environment.
The Assistant Housekeeping Manager is responsible for ensuring the cleanliness and quality standards of guest rooms and public areas. This role plays a crucial part in maintaining a professional environment and coordinating housekeeping activities within the hotel.
The Internship is responsible for supporting the daily operations of a hostel facility. This role provides an opportunity to collaborate with a team to enhance resident living experiences and contribute to marketing initiatives.
The Clerk-Accounting is responsible for ensuring the accuracy of financial records and transactions. This role plays a crucial part in maintaining the financial integrity of the organization through diligent record-keeping and reporting.
The Assistant Loyalty Manager is responsible for ensuring a seamless guest check-in experience and managing loyalty program information. This role plays a crucial part in enhancing guest satisfaction and supporting the overall operations of the hotel.
The Food & Beverage Service Attendant is responsible for serving food courses and alcoholic beverages to guests. This role plays a crucial part in ensuring guest satisfaction and maintaining high service standards in a dynamic hospitality environment.
The Human Resources Coordinator is responsible for supporting the HR department in various administrative tasks. This role plays a crucial part in maintaining employee records and fostering a positive work environment at Four Points by Sheraton Desaru.
The Banquets Manager is responsible for directing and motivating the team to provide high-quality service. This role plays a crucial part in ensuring the success of events through effective management of banquet operations and team leadership.
The Director of Sales is responsible for developing and executing strategies to attract, retain, and grow business in the MICE sector. This role involves leading a sales team and ensuring operational excellence for events and venues within the leisure and hospitality business.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.