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The Senior Executive - Resorts Planning is responsible for coordinating project activities to ensure project deliverables are achieved. This role involves collaboration with various internal departments and external parties, supporting the department in data analysis and report preparation.
The Recreation Attendant is responsible for delivering a memorable and unique guest experience. This role involves assisting guests throughout their stay and maintaining a safe and professional environment.
The Executive Club Supervisor is responsible for overseeing guest check-ins and ensuring a high level of service in the Executive Club. This role plays a crucial part in maintaining guest satisfaction and operational efficiency within the hotel environment.
The Business Development Executive is responsible for expanding our network by identifying and onboarding new business partners. This role involves collaborating with various travel service providers to enhance our offerings and drive growth.
The Security Attendant is responsible for ensuring the safety and security of the Sheraton Kota Kinabalu property. This role involves active monitoring and response to incidents, contributing to a safe environment for guests and staff.
The Assistant Restaurant Manager is responsible for ensuring that staff work effectively as a team to provide optimal service and meet guests' needs. This role plays a crucial part in maintaining a professional environment and fostering positive guest interactions at Renaissance Johor Bahru.
The Renaissance Kuala Lumpur - University Intern - Marketing and Communications is responsible for supporting various marketing and communication initiatives within the hotel. This role offers a unique opportunity to gain hands-on experience in a dynamic hospitality environment while contributing to the overall guest experience.
The Dining Room Attendant is responsible for ensuring a pleasant dining experience for our guests. This role involves working closely with kitchen and service staff to maintain high standards of service and cleanliness in a fast-paced hospitality environment.
The Hotel Cleanliness Supervisor is responsible for ensuring that all areas of the hotel meet the highest cleanliness standards. This role plays a crucial part in maintaining guest satisfaction and operational efficiency by overseeing cleaning processes and coordinating with various departments.
The Loss Prevention Manager is responsible for managing daily departmental functions to protect property assets, associates, guests, and the property itself. This role plays a critical part in ensuring safety and security while maintaining guest and associate satisfaction in a hospitality environment.
The Hygiene Manager is responsible for verifying compliance with hygiene and food safety standards throughout the operations. This role plays a critical part in ensuring the safety and quality of food and beverage services at Sheraton Kota Kinabalu.
The Duty Engineer is responsible for installing, maintaining, and performing preventative maintenance on tools, appliances, and equipment. This role plays a crucial part in ensuring the operational efficiency and safety standards of the Four Points by Sheraton Desaru.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.