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The Paymaster role at Marriott International is essential for ensuring accurate payroll management. You will play a key role in supporting the financial operations of the company.
The Bell Attendant position is essential for providing excellent guest service at Sunway Velocity Hotel. You will assist guests with their luggage and ensure a welcoming atmosphere throughout their stay.
The Account Executive (AR) is responsible for managing client accounts and ensuring exceptional service delivery. This role requires strong relationship-building skills and a proactive approach to account management.
The Assistant Sales Manager is responsible for soliciting and handling sales opportunities to ensure timely business turnover for service delivery. This role plays a crucial part in building long-term customer relationships and achieving sales objectives within a collaborative environment.
The Spa Concierge will provide exceptional service to guests, managing appointments and promoting spa services. This role is vital in ensuring a positive and relaxing experience for all visitors.
The Assistant Banquet Manager is responsible for leading banquet staff and assisting in executing events according to requirements and standards. This role plays a crucial part in ensuring high-quality service and operational efficiency within the banquet department.
The Purchasing Executive plays a crucial role in managing food and beverage procurement while ensuring compliance with safety and quality standards. This position is ideal for individuals looking to start their career in the hospitality industry.
The Guest Experience Expert is responsible for providing exceptional service to guests and ensuring their needs are met during their stay. This role requires strong communication skills and a commitment to guest satisfaction.
The Director of Human Resources will lead HR initiatives at Sheraton Petaling Jaya, aligning HR strategies with business goals. This role requires a strategic leader with extensive experience in human resources management.
The Guest Experience Expert is responsible for creating a memorable and unique experience for guests throughout their entire stay. This role involves delivering various services while ensuring a safe and professional environment in compliance with company policies and quality standards.
The Venue Manager is responsible for overseeing the daily operations of L'Orangerie, ensuring high standards of service and sanitation. This role significantly impacts guest satisfaction and financial performance through effective team leadership and operational management.
The Assistant Finance Manager will oversee financial operations and ensure accurate reporting while supporting the hotel's financial objectives. This role requires strong leadership and financial expertise.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.