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The Guest Experience Supervisor will oversee front office operations to ensure exceptional guest service. This role requires strong leadership skills and a commitment to enhancing the guest experience.
The Service Crew role at Skyline Catering Sdn Bhd involves providing exceptional customer service and ensuring a clean and welcoming environment for guests. Ideal candidates are enthusiastic and ready to contribute to a team-oriented atmosphere.
The Director of Human Resources is responsible for providing strategic human resource leadership to the Petaling Jaya Marriott Hotel. This role significantly impacts talent management and employee development, ensuring alignment with the hotel's business objectives and brand strategies.
The Public Area Attendant plays a crucial role in maintaining the hotel's cleanliness and guest satisfaction. This position is ideal for individuals who take pride in their work and enjoy contributing to a positive guest experience.
The Supervisor at Bask Bear Coffee will oversee daily operations and staff management, ensuring high-quality service and a positive customer experience. This role is ideal for individuals with leadership skills and a passion for the coffee industry.
The Security Executive is responsible for overseeing daily security operations to protect guests, associates, and hotel property. This role involves managing the security team and ensuring a safe environment for all visitors.
The Technician HVAC will ensure the efficient operation of HVAC systems at Marriott International. This role is crucial for maintaining guest comfort and operational excellence.
The Venue Manager will lead the operations of Kayuputi, ensuring a premium experience for guests while managing staff and events effectively. This role is crucial for maintaining the venue's reputation and operational excellence.
The Loyalty Executive is responsible for managing and enhancing customer loyalty programs at Marriott International. This role focuses on driving member engagement and satisfaction through strategic initiatives.
The Telephone Operator is responsible for managing guest communications and requests, ensuring a seamless experience at Mandarin Oriental, Desaru Coast. This role requires strong customer service skills and the ability to work effectively in a team environment.
The Manager, Digital Consulting, MDS Malaysia is responsible for managing the daily digital activation efforts for hotels participating in Marriott Digital Services programs. This role plays a crucial part in ensuring the successful execution of digital strategies across the Asia Pacific Excluding China region.
The Director of Human Resources will lead HR initiatives at Marriott International, focusing on employee engagement and compliance with labor laws. This role requires strategic thinking and strong leadership skills to enhance workplace culture.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.