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The Malaysia - Voyage Program - Sales & Marketing is responsible for developing skills in sales and marketing within the luxury hospitality sector. This role offers an opportunity to work with the St. Regis Hotels & Resorts brand, focusing on delivering exceptional customer experiences in a diverse and inclusive environment.
The Digital Marketing Manager is responsible for managing eCommerce, marketing, and global distribution strategies to drive awareness and profitability for a hospitality property. This role significantly impacts revenue growth, market share expansion, and the enhancement of customer experience across direct online property channels.
The Food Services Supervisor - Banquet is responsible for ensuring the food service staff work together as a team to provide optimal service and meet guest needs. This role plays a crucial part in maintaining quality, efficiency, and safety in the workplace while supporting the overall guest experience.
The Club Lounge Associate is responsible for delivering a memorable and unique guest experience beyond standard check-in and check-out procedures. This role involves providing a wide range of services to guide guests through their stay while maintaining a professional appearance and adhering to company policies.
The Partnership Manager is responsible for identifying, developing, and managing strategic partnerships within the travel tech ecosystem. This role plays a crucial part in enhancing the company's market presence and driving business growth through collaboration with key industry players.
The In-Room Dining Waiter is responsible for providing exceptional food and beverage service to guests. This role plays a crucial part in enhancing the guest experience through attentive service and maintaining high standards of cleanliness and safety.
The Senior Manager, Revenue Management Advisory Services, Malaysia is responsible for managing room and function space inventory to maximize revenue and profits for hotels in the market. This role plays a critical part in shaping the revenue strategies and financial performance of the hotels within the region.
The Internship Human Resources Associate (Hospitality) is responsible for supporting the daily people operations of a growing hospitality team. This role offers hands-on exposure to various HR functions in a fast-paced startup environment.
The On-Site Guest Support & Admin Assistant is responsible for facilitating a seamless guest experience in the hospitality sector. This role involves managing guest interactions and administrative tasks to ensure a pleasant stay for all guests.
The In-Room Dining Supervisor is responsible for ensuring the dining staff works collaboratively to deliver optimal service and meet guest needs. This role plays a crucial part in maintaining high standards of service and operational efficiency within the dining department.
The Front Office Agent is responsible for assisting guests efficiently and courteously in all room division functions. This role plays a crucial part in ensuring a positive guest experience through effective communication and service delivery.
The Security Guard (Polis Bantuan) is responsible for maintaining safety and security within the premises. This role involves monitoring surveillance systems, conducting regular patrols, and responding to incidents to ensure a safe environment for guests and staff.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.