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The restaurant staff will greet and direct customers, ensuring a welcoming atmosphere and efficient service. Strong communication and customer service skills are essential for success in this role.
This role involves working in an executive lounge to create memorable experiences for guests. It includes responsibilities such as assisting guests, training staff, and collaborating with a diverse team focused on culture and creativity.
The Event Executive cum F&B Admin at Four Points by Sheraton Desaru is responsible for coordinating teamwork among staff, maintaining banquet areas, and ensuring guest satisfaction through effective communication and adherence to company policies. The role involves supervising staff, assisting management, and delivering professional guest service. Candidates should have at least a high school diploma or equivalent, along with one year of related and supervisory experience.
The Front Office Assistant role at Genting Malaysia Berhad involves providing exceptional guest services in a dynamic hospitality environment. You will be the first point of contact for guests, ensuring their needs are met and their experiences are memorable.
The Pelayan will greet and direct customers, ensuring a welcoming atmosphere while managing inquiries and room assignments, contributing to an exceptional customer experience.
The Hotel Cleanliness Expert (Housekeeping Attendant) at Sheraton Johor Bahru is responsible for maintaining the cleanliness and appearance of the hotel to enhance the guest experience. The role involves performing various housekeeping duties and ensuring adherence to safety, quality, and professional standards.
The Tour Consultant role involves engaging with potential customers through various communication channels to convert inquiries into bookings for island travel packages. This position requires understanding client preferences and providing tailored travel advice focused on Malaysian domestic islands and travel to China.
The Chief Steward at Sheraton Kota Kinabalu is responsible for managing the daily kitchen utility operations and staff. This role involves overseeing various cleaning and maintenance tasks, supervising employees not directly involved in cooking, and maintaining guest and employee satisfaction within the operating budget.
The Assistant Banquet Manager position at Sheraton Kota Kinabalu is an entry-level management role focused on leading banquet staff and supporting event execution. The role involves team development, managing operations to meet service and quality standards, and ensuring customer satisfaction in banquet services.
This internship position involves managing game rooms and assisting guests to ensure a positive and safe gaming experience. The role includes supervising games, maintaining cleanliness and safety, and providing customer support throughout the game. The position requires proficiency in English, a customer-oriented approach, and a willingness to learn during a minimum four-month internship period.
The Front Office Assistant will manage guest payments, assist with inquiries, and ensure a welcoming environment while maintaining effective communication and professional relationships with guests and team members.
The Assistant Executive Housekeeper at Sheraton Kota Kinabalu supports the management of housekeeping and related departmental operations, focusing on cleanliness, maintenance, and guest satisfaction. The role includes overseeing daily activities, conducting inspections, managing budgets, and assisting with human resources tasks.
By SuperJobs Career Team · Updated June 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.