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The Accounting Intern is responsible for supporting the Accounting Shared Service Center in various tasks. This role provides an opportunity to gain hands-on experience in accounting functions while receiving training and performance evaluations.
The Record to Report Ops Analyst (Korean Speaking) is responsible for overseeing RTR operation processes to ensure efficiency and compliance. This role plays a critical part in managing financial transactions and reporting, contributing to the overall financial health of the organization.
The CRM Developer is responsible for translating business requirements into effective CRM solutions. This role involves collaborating within a Scaled Agile framework to enhance customer engagement and streamline processes.
The Technical Service Executive is responsible for providing high-quality technical support and services to customers. This role involves a combination of fieldwork and administrative tasks to ensure customer satisfaction and operational efficiency.
The Associate Business Support Specialist (Korean Bilingual) is responsible for providing support within the Global Business Solutions organization. This role impacts the efficiency of the Source to Settle processes by ensuring timely resolution of customer queries and maintaining high satisfaction levels.
The HRIT & AI Development Intern is responsible for supporting the Seagate Human Resources Information Technology team in strategic technology initiatives for Human Resources. This role involves integration development, web application development, and AI strategy and automation, contributing to the enhancement of the software development lifecycle.
The Accounts Payable Coordinator is responsible for processing incoming invoices and resolving issues related to invoice processing and payments. This role plays a crucial part in ensuring the efficiency of the accounts payable process and involves collaboration with various internal and external stakeholders.
The GFIT Intern, GenAI Software Development is responsible for collaborating with a multi-site Agile team to develop and support applications for Seagate's manufacturing and R&D facilities. This role offers an opportunity to engage in hands-on software development while working in a dynamic team environment.
The Product Management Trainee is responsible for engaging in various aspects of product development. This role involves collaboration with cross-functional teams to align product strategies with business goals and customer needs.
The Quality Auditing Associate Manager is responsible for overseeing the quality assessment of analysts within the Trust and Safety project. This role plays a crucial part in ensuring compliance with service standards while fostering a high-performance team environment.
The Trust and Safety Associate - Turkish Support is responsible for maintaining the safety and quality of online content. This role involves analyzing user-generated content and resolving issues to ensure a safe online environment for users.
The GL Team Leader is responsible for overseeing the General Ledger processes within the Global Business Services division. This role involves leading a team to ensure accurate financial data management and effective service delivery in a high-volume environment.
By SuperJobs Career Team · Updated July 2026
Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.
Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.
GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.
Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.
Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.
Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.
Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.
Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.
Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.
Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.
Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.
Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.
Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.
Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.
Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.
Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.