Global Business Services Jobs in Malaysia

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Showing 158 jobs matching your filters (Page 6 of 14)

Accounting Intern

Huntsman Global Business Services Sdn. Bhd.
Internship

The Accounting Intern is responsible for supporting the Accounting Shared Service Center in various tasks. This role provides an opportunity to gain hands-on experience in accounting functions while receiving training and performance evaluations.

Kuala Lumpur
Undisclosed

Record to Report Ops Analyst (Korean Speaking)

Accenture Malaysia
Full-Time

The Record to Report Ops Analyst (Korean Speaking) is responsible for overseeing RTR operation processes to ensure efficiency and compliance. This role plays a critical part in managing financial transactions and reporting, contributing to the overall financial health of the organization.

Selangor
Undisclosed

CRM Developer

Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center)
Full-Time

The CRM Developer is responsible for translating business requirements into effective CRM solutions. This role involves collaborating within a Scaled Agile framework to enhance customer engagement and streamline processes.

Kuala Lumpur
Undisclosed

Technical Service Executive

Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center)
Full-Time

The Technical Service Executive is responsible for providing high-quality technical support and services to customers. This role involves a combination of fieldwork and administrative tasks to ensure customer satisfaction and operational efficiency.

Kuala Lumpur
Undisclosed

Associate Business Support Specialist (Korean Bilingual)

Merck Sharp & Dohme
Full-Time

The Associate Business Support Specialist (Korean Bilingual) is responsible for providing support within the Global Business Solutions organization. This role impacts the efficiency of the Source to Settle processes by ensuring timely resolution of customer queries and maintaining high satisfaction levels.

Selangor
Undisclosed

HRIT & AI Development Intern

Seagate Global Business Services (Malaysia) Sdn. Bhd.
Internship

The HRIT & AI Development Intern is responsible for supporting the Seagate Human Resources Information Technology team in strategic technology initiatives for Human Resources. This role involves integration development, web application development, and AI strategy and automation, contributing to the enhancement of the software development lifecycle.

Penang
Undisclosed

Accounts Payable Coordinator

Allnex Asia Gbs Sdn. Bhd.
Full-Time

The Accounts Payable Coordinator is responsible for processing incoming invoices and resolving issues related to invoice processing and payments. This role plays a crucial part in ensuring the efficiency of the accounts payable process and involves collaboration with various internal and external stakeholders.

Selangor
Undisclosed

GFIT Intern, GenAI Software Development

Seagate Global Business Services (Malaysia) Sdn. Bhd.
Internship

The GFIT Intern, GenAI Software Development is responsible for collaborating with a multi-site Agile team to develop and support applications for Seagate's manufacturing and R&D facilities. This role offers an opportunity to engage in hands-on software development while working in a dynamic team environment.

Penang
Undisclosed

Product Management Trainee (Young Product Leaders)

Electrolux Home Appliances Sdn. Bhd. (Global Shared Service Center)
Full-Time

The Product Management Trainee is responsible for engaging in various aspects of product development. This role involves collaboration with cross-functional teams to align product strategies with business goals and customer needs.

Kuala Lumpur
Undisclosed

Quality Auditing Associate Manager (based at Malaysia)

Company
Full-Time

The Quality Auditing Associate Manager is responsible for overseeing the quality assessment of analysts within the Trust and Safety project. This role plays a crucial part in ensuring compliance with service standards while fostering a high-performance team environment.

Kuala Lumpur
Undisclosed

Trust and Safety Associate - Turkish Support

Accenture Malaysia
Full-Time

The Trust and Safety Associate - Turkish Support is responsible for maintaining the safety and quality of online content. This role involves analyzing user-generated content and resolving issues to ensure a safe online environment for users.

Kuala Lumpur
Undisclosed

GL Team Leader

Wss Global Business Services Sdn. Bhd.
Full-Time

The GL Team Leader is responsible for overseeing the General Ledger processes within the Global Business Services division. This role involves leading a team to ensure accurate financial data management and effective service delivery in a high-volume environment.

Kuala Lumpur
Undisclosed

By SuperJobs Career Team · Updated July 2026

About Global Business Services Jobs in Malaysia

Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.

Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.

GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.

Salary & Hiring Trends in Global Business Services

Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.

Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.

Top Global Business Services Roles in Malaysia

Accounts Payable / Receivable Executive

Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.

HR Shared Services Executive

Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.

IT Helpdesk / Service Desk Analyst

Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.

Process Improvement / RPA Analyst

Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.

Procurement Operations Executive

Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.

GBS Manager / Service Delivery Manager

Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.

How to Land a Global Business Services Job in Malaysia

  1. 1

    Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.

  2. 2

    Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.

  3. 3

    Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.

  4. 4

    Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.

  5. 5

    Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.

Related Job Searches

Frequently Asked Questions

What types of Global Business Services jobs are available in Malaysia?
GBS jobs in Malaysia include accounts payable/receivable executive, general ledger accountant, HR shared services executive, payroll executive, IT service desk analyst, L2/L3 IT support engineer, procurement operations executive, contract management analyst, data analyst, reporting analyst, RPA developer, process improvement analyst, quality assurance analyst, service delivery manager, and GBS director. Roles are available in finance, HR, IT, procurement, customer service, and analytics service lines at multinational shared service centres and BPO companies.
What is the salary range for GBS jobs in Malaysia?
Entry-level GBS analysts earn RM 2,500–3,800/month. English-only mid-level GBS roles (team lead, senior analyst) earn RM 4,000–7,000/month. Language-premium roles (Japanese, Korean, German) at the same level earn RM 5,500–10,000/month. GBS managers and service delivery managers earn RM 7,000–14,000/month. GBS directors and transformation leads earn RM 15,000–30,000/month. RPA and automation specialists command a 20–30% premium over traditional GBS analysts at equivalent seniority.
What qualifications are needed for GBS jobs in Malaysia?
Most GBS roles require a diploma or degree in accounting, business, information technology, or a related discipline. Finance shared service roles benefit from ACCA, CPA, or equivalent qualifications for senior tracks. IT service desk roles require IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications). RPA roles require hands-on certification in UiPath (Associate/Advanced Developer), Blue Prism, or Automation Anywhere. Language proficiency testing (JLPT N2 for Japanese roles, TOPIK Level 4+ for Korean roles) is often a formal requirement.
Which companies hire the most GBS professionals in Malaysia?
The largest GBS employers in Malaysia include Shell Business Operations (Kuala Lumpur), HP Inc. (Cyberjaya), Dell Technologies, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations (Kuala Lumpur), Standard Chartered GBS, Maxis Business Services, Aon Shared Services, and AstraZeneca Business Services. MDEC (Malaysia Digital Economy Corporation) actively promotes GBS investment, and its Cybercorridor programme has attracted hundreds of international GBS centres to Cyberjaya and the greater Klang Valley.
How do I apply for GBS jobs on SuperJobs?
Search "shared services jobs Malaysia", "BPO jobs Cyberjaya", "accounts payable Petaling Jaya", or "HR shared services KL" on SuperJobs. Filter by industry or location. Highlight your language skills at the top of your CV — it is the single most differentiating factor for GBS applications. Most GBS companies run structured assessment processes including online aptitude tests and language assessments before interviews, so be prepared for these within days of applying.