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This internship provides an excellent opportunity for students to gain practical experience in telesales within the hospitality sector. Interns will engage with clients and develop valuable sales skills.
The Sales Executive (NE) is responsible for managing customer inquiries and lead requests for locally driven groups. This role plays a crucial part in maximizing revenues through effective collaboration with various sales channels and on-property teams.
The Manager - Restaurant will lead the restaurant team to deliver outstanding service and ensure operational excellence. This role is pivotal in enhancing guest experiences and driving business success.
The Front Office Guest Experience Supervisor / Room Controller plays a crucial role in ensuring guest satisfaction and efficient front office operations. This position requires strong leadership and exceptional customer service skills.
The Guest Experience Expert (Front Office & Concierge) is responsible for delivering memorable and unique guest experiences. This role plays a crucial part in ensuring guests have a seamless and enjoyable stay at the hotel.
As a Spa Therapist, you will deliver exceptional spa treatments while ensuring a welcoming and professional environment for guests. Your proactive approach and teamwork will contribute to a memorable guest experience.
The Assistant Manager - Property Administration will oversee administrative functions and support property management operations. This role is ideal for individuals seeking to develop their career in a fast-paced environment.
The Guest Experience Expert is responsible for delivering a memorable and unique experience to guests throughout their stay. This role involves engaging with guests and facilitating smooth operations to enhance their overall experience at the Sheraton Johor Bahru.
The Malaysia - 2025 Voyage Program - Rooms Operations is responsible for developing future leaders in hotel operations. This program offers recent graduates the opportunity to gain practical experience and leadership skills in a dynamic hotel environment.
Join Marriott International as an Accountant/Senior General Ledger Executive, where you will play a key role in financial reporting and ledger management. This position is ideal for those looking to advance their career in finance within a prestigious global company.
Join Marriott International as a Waiter/Waitress and be part of a team dedicated to providing exceptional dining experiences. This role offers a chance to develop your skills in a prestigious hospitality environment.
The Director of Sales will lead the sales efforts for Marriott International in Kuala Lumpur, focusing on revenue growth and client relationship management. This role is pivotal in driving the company's sales strategy and achieving business objectives.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.