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The Stewardess is responsible for ensuring passenger safety and delivering excellent in-flight service. This role plays a crucial part in creating a comfortable travel experience for all guests in a fast-paced cabin environment.
The Mgr-Reservations is responsible for overseeing the daily operations of the reservations department. This role impacts the overall guest experience and hotel profitability by ensuring accurate bookings and effective team management.
The Assistant Sales Manager is responsible for soliciting and handling sales opportunities to ensure timely business turnover for service delivery. This role plays a crucial part in building long-term customer relationships and achieving sales objectives within a collaborative environment.
The Assistant Banquet Manager is responsible for leading banquet staff and assisting in executing events according to requirements and standards. This role plays a crucial part in ensuring high-quality service and operational efficiency within the banquet department.
The Guest Experience Expert is responsible for creating a memorable and unique experience for guests throughout their entire stay. This role involves delivering various services while ensuring a safe and professional environment in compliance with company policies and quality standards.
The Venue Manager is responsible for overseeing the daily operations of L'Orangerie, ensuring high standards of service and sanitation. This role significantly impacts guest satisfaction and financial performance through effective team leadership and operational management.
The Director of Human Resources is responsible for providing strategic human resource leadership to the Petaling Jaya Marriott Hotel. This role significantly impacts talent management and employee development, ensuring alignment with the hotel's business objectives and brand strategies.
The Security Executive is responsible for overseeing daily security operations to protect guests, associates, and hotel property. This role involves managing the security team and ensuring a safe environment for all visitors.
The Manager, Digital Consulting, MDS Malaysia is responsible for managing the daily digital activation efforts for hotels participating in Marriott Digital Services programs. This role plays a crucial part in ensuring the successful execution of digital strategies across the Asia Pacific Excluding China region.
The General Manager is responsible for supervising the daily operations of all departments within the hospitality establishment. This role significantly impacts guest satisfaction and operational efficiency, ensuring that the property meets brand standards and financial goals.
The Hotel Cleanliness Expert (Laundry / Runner) is responsible for maintaining the cleanliness and appearance of the entire hotel. This role is essential in ensuring a safe and professional work environment while supporting a memorable guest experience.
The Income Auditor cum Cost Controller is responsible for ensuring the accuracy of financial figures and documentation. This role plays a critical part in maintaining financial integrity and supporting the overall financial operations of the hotel.
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By SuperJobs Career Team · Updated September 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.