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The Reservations Agent plays a crucial role in ensuring a positive guest experience by managing bookings and inquiries effectively. This position requires strong communication skills and a dedication to customer service.
This internship offers a hands-on experience in coffee preparation and customer service at JIN YE YE SDN BHD. Ideal for coffee enthusiasts looking to develop their skills in a dynamic café setting.
The Outlet Manager will oversee the operations of the outlet at Courtyard by Marriott Subang, ensuring high standards of service and profitability. This role requires strong leadership and operational skills in the hospitality sector.
The Guest Experience Expert will ensure exceptional service for guests at Courtyard By Marriott Subang, handling inquiries and enhancing their overall experience. This role requires strong communication skills and a commitment to customer satisfaction.
The Voyage-AP-Rooms Operations internship offers a unique opportunity to gain practical experience in hotel operations. Interns will assist in various tasks within the rooms division while enhancing their customer service skills.
The Food and Beverage Sales Executive will drive sales initiatives and enhance customer experiences at Marriott International. This role requires a proactive approach to client engagement and business development.
The Sales Coordinator is responsible for supporting the Sales & Marketing department through various administrative tasks. This role plays a crucial part in enhancing brand awareness and ensuring effective communication with clients and team members.
The Demi Chef (Pastry) will assist in creating high-quality pastry items while ensuring kitchen operations run smoothly. This role is perfect for individuals looking to enhance their culinary skills in a prestigious hotel environment.
The Demi Chef in the Chinese Kitchen will assist in preparing high-quality dishes while ensuring food safety standards. This role offers an excellent opportunity for culinary growth in a prestigious hotel.
The Sales Manager, Proactive is responsible for proactively soliciting and managing group and catering-related business opportunities. This role plays a crucial part in maximizing revenue and enhancing customer loyalty through exceptional service delivery.
The Sales Manager is responsible for proactively generating and managing sales opportunities. This role involves building long-term, value-based customer relationships to achieve sales objectives and personal sales goals.
This internship provides a valuable opportunity for students to gain practical experience in hotel administration. Interns will play a key role in supporting the hotel's operations and enhancing guest experiences.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.