Global Business Services Jobs in Malaysia

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Showing 158 jobs matching your filters (Page 10 of 14)

Automation and Analytics Intern

Huntsman Global Business Services Sdn. Bhd.
Internship

The Automation and Analytics Intern is responsible for supporting the Copilot initiatives within the Global Business Services team. This role involves contributing to digital transformation efforts through collaboration and the use of advanced AI tools.

Kuala Lumpur
Undisclosed

Accounts Payable Specialist (Korean Speaker)

Merck Sharp & Dohme
Full-Time

The Accounts Payable Specialist (Korean Speaker) is responsible for providing Accounts Payable support to the Korea market from a Malaysia-based Business Service Center. This role involves collaboration with various company organizations to ensure compliance and resolve issues related to procurement processes and invoice management.

Selangor
Undisclosed

Record to Report Ops Analyst (Mandarin Speaker)

Accenture Malaysia
Full-Time

The Record to Report Ops Analyst (Mandarin Speaker) is responsible for managing the month-end closing process and ensuring accurate financial reporting. This role plays a critical part in enhancing the efficiency and effectiveness of the Record to Report process through collaboration and continuous improvement activities.

Selangor
Undisclosed

Vessel Manager, Dry Cargo

Wss Global Business Services Sdn. Bhd.
Full-Time

The Vessel Manager, Dry Cargo is responsible for overseeing the operations and management of assigned vessels. This role involves ensuring the efficient functioning of 4-6 primary vessels and 3-5 backup vessels during travel periods.

Kuala Lumpur
Undisclosed

Cybersecurity Engineer/Analyst - Intern

Seagate Global Business Services (Malaysia) Sdn. Bhd.
Internship

The Cybersecurity Engineer/Analyst - Intern is responsible for ensuring the security of factory endpoints within Seagate's Recording Media Organization. This role involves collaboration with various engineering and support groups to enhance security practices and maintain compliance in a dynamic electronics manufacturing environment.

Johor
Undisclosed

Trust & Safety Analyst (Indonesian Speaker)

Accenture Malaysia
Full-Time

The Trust & Safety Analyst (Indonesian Speaker) is responsible for leading a team of Content Moderators to ensure the safety and integrity of user-generated content. This role plays a critical part in maintaining a secure online environment by addressing and resolving user-reported issues and system flags.

Kuala Lumpur
Undisclosed

Specialist, Corporate Security

Dell Global Business Center Sdn. Bhd.
Full-Time

The Specialist, Corporate Security is responsible for providing security support and protecting company assets. This role involves collaborating with various teams to respond to security incidents and ensure the safety of Dell Technologies operations.

Kuala Lumpur
Undisclosed

Payment Specialist

Wss Global Business Services Sdn. Bhd.
Full-Time

The Payment Specialist is responsible for performing various Accounts Payable payment workflow tasks and coordinating payment processing. This role plays a crucial part in ensuring timely and accurate payments while adhering to company policies and service level agreements.

Kuala Lumpur
Undisclosed

Senior Analyst, Incident Response

Dell Global Business Center Sdn. Bhd.
Full-Time

The Senior Analyst, Incident Response is responsible for supporting customers in meeting their information assurance and security needs. This role involves collaborating with various teams to implement effective incident response strategies, thereby enhancing the overall security posture and compliance.

Kuala Lumpur
Undisclosed

Senior Director - GBS Finance (APAC & GCC)

Air Liquide
Full-Time

The Senior Director - GBS Finance (APAC & GCC) is responsible for leading finance operations across the APAC and GCC regions. This role focuses on enhancing efficiency and performance while fostering a culture of excellence and continuous improvement within the organization.

Kuala Lumpur
Undisclosed

PE

Cognizant Malaysia
Full-Time

The PE role is responsible for ensuring the safety and integrity of online platforms. This position emphasizes Mandarin language skills and requires adaptability to a collaborative work environment with rotational shifts.

Kuala Lumpur
Undisclosed

Order to Cash Operations Analyst - Korean Speaker

Accenture Malaysia
Full-Time

The Order to Cash Operations Analyst - Korean Speaker is responsible for processing customer account creation and amendments, as well as handling accounts receivable billings and customer invoicing. This role plays a critical part in ensuring the accuracy of financial transactions and contributes to the overall efficiency of the billing process within the organization.

Kuala Lumpur
Undisclosed

By SuperJobs Career Team · Updated July 2026

About Global Business Services Jobs in Malaysia

Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.

Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.

GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.

Salary & Hiring Trends in Global Business Services

Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.

Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.

Top Global Business Services Roles in Malaysia

Accounts Payable / Receivable Executive

Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.

HR Shared Services Executive

Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.

IT Helpdesk / Service Desk Analyst

Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.

Process Improvement / RPA Analyst

Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.

Procurement Operations Executive

Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.

GBS Manager / Service Delivery Manager

Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.

How to Land a Global Business Services Job in Malaysia

  1. 1

    Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.

  2. 2

    Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.

  3. 3

    Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.

  4. 4

    Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.

  5. 5

    Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.

Related Job Searches

Frequently Asked Questions

What types of Global Business Services jobs are available in Malaysia?
GBS jobs in Malaysia include accounts payable/receivable executive, general ledger accountant, HR shared services executive, payroll executive, IT service desk analyst, L2/L3 IT support engineer, procurement operations executive, contract management analyst, data analyst, reporting analyst, RPA developer, process improvement analyst, quality assurance analyst, service delivery manager, and GBS director. Roles are available in finance, HR, IT, procurement, customer service, and analytics service lines at multinational shared service centres and BPO companies.
What is the salary range for GBS jobs in Malaysia?
Entry-level GBS analysts earn RM 2,500–3,800/month. English-only mid-level GBS roles (team lead, senior analyst) earn RM 4,000–7,000/month. Language-premium roles (Japanese, Korean, German) at the same level earn RM 5,500–10,000/month. GBS managers and service delivery managers earn RM 7,000–14,000/month. GBS directors and transformation leads earn RM 15,000–30,000/month. RPA and automation specialists command a 20–30% premium over traditional GBS analysts at equivalent seniority.
What qualifications are needed for GBS jobs in Malaysia?
Most GBS roles require a diploma or degree in accounting, business, information technology, or a related discipline. Finance shared service roles benefit from ACCA, CPA, or equivalent qualifications for senior tracks. IT service desk roles require IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications). RPA roles require hands-on certification in UiPath (Associate/Advanced Developer), Blue Prism, or Automation Anywhere. Language proficiency testing (JLPT N2 for Japanese roles, TOPIK Level 4+ for Korean roles) is often a formal requirement.
Which companies hire the most GBS professionals in Malaysia?
The largest GBS employers in Malaysia include Shell Business Operations (Kuala Lumpur), HP Inc. (Cyberjaya), Dell Technologies, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations (Kuala Lumpur), Standard Chartered GBS, Maxis Business Services, Aon Shared Services, and AstraZeneca Business Services. MDEC (Malaysia Digital Economy Corporation) actively promotes GBS investment, and its Cybercorridor programme has attracted hundreds of international GBS centres to Cyberjaya and the greater Klang Valley.
How do I apply for GBS jobs on SuperJobs?
Search "shared services jobs Malaysia", "BPO jobs Cyberjaya", "accounts payable Petaling Jaya", or "HR shared services KL" on SuperJobs. Filter by industry or location. Highlight your language skills at the top of your CV — it is the single most differentiating factor for GBS applications. Most GBS companies run structured assessment processes including online aptitude tests and language assessments before interviews, so be prepared for these within days of applying.