Global Business Services Jobs in Malaysia

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Showing 235 jobs matching your filters

Internship Administrative / 行政实习生

W Talent Academy
Internship

This position is for an Administrative Intern based in Gelugor, Penang, offering a monthly allowance of RM500 to RM800. It is suitable for fresh graduates or students pursuing a Diploma or Degree, providing hands-on experience in office management and event coordination.

Penang
MYR 500 - 800

HR Manager Job ID: REF85198K

Continental
Full-Time

This role is for a location HR Manager responsible for managing and coordinating all HR activities within a plant. The position involves driving the implementation of corporate HR initiatives and ensuring compliance with relevant laws and policies.

Kuala Lumpur
Undisclosed

Talent Acquisition Intern

Schneider Electric
Internship

The Talent Acquisition Intern at Schneider Electric supports recruitment efforts, engages with universities, and contributes to sustainability initiatives within a diverse global team. The role involves assisting in campus recruitment, interview and selection processes for internships and graduate programs.

Selangor
Undisclosed

Intern, Performance Management, Employee & Industrial Relations

ZUS COFFEE
Internship

This role supports the execution of employee engagement and cultural initiatives to foster a positive and inclusive workplace. It involves coordinating internal events, communication campaigns, and engagement activities, as well as assisting with performance monitoring and HR data analysis. The position requires collaboration with internal teams and vendors and contributes to improving process efficiency and innovation.

Selangor
Undisclosed

Internship Paid Internship in Operations & Customer Service

Mossery
Internship

This paid internship is in operations and customer service at a start-up in Petaling Jaya. The role offers hands-on experience and skill development over a 12-week period.

Selangor
Undisclosed

Administrative Assistant

Lea Holdings (M) Sdn Bhd
Internship

The role involves supporting administrative functions in an office setting, focusing on document management, scheduling, and presentation preparation. The position requires organizational skills and the ability to assist with various team support tasks and daily operational duties.

Sarawak
Undisclosed

Internship Business Admin

Computer Business Solution Sdn Bhd
Internship

This internship in Business Administration involves organizing documents and tracking payments. The role provides practical experience in managing records and collaborating with a team.

Kuala Lumpur
MYR 1500

Internship Admin Operation

TasteBudds.
Internship

This position is an internship in Admin Operations focused on supporting smooth coordination of orders and team assistance. The role includes benefits such as medical claims and company trips.

Selangor
MYR 700 - 1000

T&L: Intern, Global Employer Services (Johor Office)

Deloitte Regional Services Center Sdn. Bhd.
Internship

This internship position in Global Employer Services at Deloitte's Johor Office requires a focus on personal learning and development. The role involves contributing to team and business priorities, and developing communication and relationship-building skills while understanding Deloitte's fundamentals and maintaining integrity.

Kuala Lumpur
Undisclosed

Record to Report Ops Analyst

Company
Full-Time

Accenture is seeking a Record to Report Ops Analyst in Kuala Lumpur to manage general ledger processes and ensure operational excellence. This role is ideal for accounting professionals with 2-4 years of experience or high-achieving fresh graduates.

Kuala Lumpur
Undisclosed

fresh graduate - technology recruitment (rm3,500 - rm4,000)

Randstad Sourceright
Full-Time

This role at Randstad Malaysia is for fresh graduates or young professionals interested in technology, sales, and HR to join the technology recruitment team. The position is suitable for individuals who are ambitious, confident, and sales-driven, with an entrepreneurial mindset and an interest in the future of work influenced by technology.

Kuala Lumpur
Undisclosed

Supplier Lifecycle and Performance Administrator Intern

Huntsman Global Business Services Sdn. Bhd.
Internship

This internship role involves supporting supplier lifecycle and performance administration activities on a part-time basis at Huntsman Global Business Services in Kuala Lumpur, Malaysia. The intern will assist with supplier registration processes, troubleshoot registration issues, and support master data maintenance activities.

Kuala Lumpur
Undisclosed

By SuperJobs Career Team · Updated May 2026

About Global Business Services Jobs in Malaysia

Malaysia is one of the world's leading destinations for Global Business Services (GBS) — the umbrella term for shared service centres (SSCs), business process outsourcing (BPO), and knowledge process outsourcing (KPO). Kuala Lumpur, Cyberjaya, Penang, and Johor Bahru collectively host over 600 GBS operations serving multinational clients across Asia Pacific, Europe, and the Americas, directly employing over 250,000 professionals.

Malaysia's competitive advantages for GBS — multilingual talent pool (English, Bahasa Malaysia, Mandarin, Tamil), competitive cost base, stable political environment, and strong ICT infrastructure — have attracted world-class operations from companies including Shell Business Operations, HP Inc., Dell EMC, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations, Standard Chartered GBS, and Maxis GBS.

GBS roles span Finance & Accounting shared services, HR shared services, IT helpdesk and infrastructure support, procurement operations, customer service, analytics and reporting, and legal process outsourcing (LPO). Malaysia's GBS sector is evolving rapidly — moving from pure transaction processing toward higher-value activities including financial analysis, data science, robotic process automation (RPA) implementation, and AI-driven business services.

Salary & Hiring Trends in Global Business Services

Entry-level GBS roles (AP/AR executive, helpdesk agent, data entry analyst) earn RM 2,500 – RM 3,800/month. Mid-level analysts and team leads in finance, HR, or IT shared services earn RM 4,000 – RM 7,500/month. GBS managers and process improvement specialists earn RM 7,000 – RM 14,000/month. GBS directors and transformation heads earn RM 15,000 – RM 30,000/month.

Language premium is significant in Malaysian GBS: candidates with Japanese, Korean, German, French, or Nordic language skills command premiums of 20–40% over English-only counterparts for the same role. RPA and process automation skills (UiPath, Blue Prism, Automation Anywhere) are increasingly required at mid-career level. Cyberjaya remains the primary GBS hub, though Kuala Lumpur Sentral and Petaling Jaya attract premium GBS operations with more complex service mandates.

Top Global Business Services Roles in Malaysia

Accounts Payable / Receivable Executive

Processes vendor invoices, payments, and customer collections for multinational clients from Malaysia-based finance shared service centres.

HR Shared Services Executive

Delivers HR transactional services — onboarding, payroll processing, employee data management — for regional or global employee populations from a Cyberjaya or KL hub.

IT Helpdesk / Service Desk Analyst

Provides L1/L2 IT support to internal users across APAC, EMEA, or global employee bases from Malaysia's well-established IT shared service operations.

Process Improvement / RPA Analyst

Identifies automation opportunities and implements RPA solutions using UiPath, Blue Prism, or Power Automate to improve GBS efficiency and reduce manual processing.

Procurement Operations Executive

Manages purchase-to-pay processes, supplier onboarding, and contract administration for multinational companies from regional procurement shared service centres.

GBS Manager / Service Delivery Manager

Leads a team of GBS professionals, manages SLA performance, drives continuous improvement, and serves as the primary client relationship manager for regional service delivery.

How to Land a Global Business Services Job in Malaysia

  1. 1

    Search SuperJobs by function ("accounts payable", "HR shared services", "IT service desk", "process improvement", "GBS manager") and location (Cyberjaya, Petaling Jaya, KL Sentral) for the best results.

  2. 2

    Highlight your language skills prominently — Japanese, Korean, German, or European language proficiency opens significantly higher-paying GBS roles and is listed at the top of many job requirements.

  3. 3

    Demonstrate SAP, Oracle, or Workday proficiency: almost all multinational GBS operations run on major ERP platforms and expect candidates to already be familiar with standard transaction processing workflows.

  4. 4

    Apply through SuperJobs. GBS companies hire at volume — response times are often faster than other industries, with screening calls sometimes scheduled within 24–48 hours of application.

  5. 5

    Prepare for competency-based interviews: GBS employers test accuracy, attention to detail, ability to handle volume, and customer service orientation. Practice numerical reasoning and language assessments if applying for language-premium roles.

Related Job Searches

Frequently Asked Questions

What types of Global Business Services jobs are available in Malaysia?
GBS jobs in Malaysia include accounts payable/receivable executive, general ledger accountant, HR shared services executive, payroll executive, IT service desk analyst, L2/L3 IT support engineer, procurement operations executive, contract management analyst, data analyst, reporting analyst, RPA developer, process improvement analyst, quality assurance analyst, service delivery manager, and GBS director. Roles are available in finance, HR, IT, procurement, customer service, and analytics service lines at multinational shared service centres and BPO companies.
What is the salary range for GBS jobs in Malaysia?
Entry-level GBS analysts earn RM 2,500–3,800/month. English-only mid-level GBS roles (team lead, senior analyst) earn RM 4,000–7,000/month. Language-premium roles (Japanese, Korean, German) at the same level earn RM 5,500–10,000/month. GBS managers and service delivery managers earn RM 7,000–14,000/month. GBS directors and transformation leads earn RM 15,000–30,000/month. RPA and automation specialists command a 20–30% premium over traditional GBS analysts at equivalent seniority.
What qualifications are needed for GBS jobs in Malaysia?
Most GBS roles require a diploma or degree in accounting, business, information technology, or a related discipline. Finance shared service roles benefit from ACCA, CPA, or equivalent qualifications for senior tracks. IT service desk roles require IT certifications (CompTIA A+, ITIL Foundation, Microsoft certifications). RPA roles require hands-on certification in UiPath (Associate/Advanced Developer), Blue Prism, or Automation Anywhere. Language proficiency testing (JLPT N2 for Japanese roles, TOPIK Level 4+ for Korean roles) is often a formal requirement.
Which companies hire the most GBS professionals in Malaysia?
The largest GBS employers in Malaysia include Shell Business Operations (Kuala Lumpur), HP Inc. (Cyberjaya), Dell Technologies, IBM, Accenture, Cognizant, Infosys BPM, Wipro, Nestlé Business Services, HSBC Operations (Kuala Lumpur), Standard Chartered GBS, Maxis Business Services, Aon Shared Services, and AstraZeneca Business Services. MDEC (Malaysia Digital Economy Corporation) actively promotes GBS investment, and its Cybercorridor programme has attracted hundreds of international GBS centres to Cyberjaya and the greater Klang Valley.
How do I apply for GBS jobs on SuperJobs?
Search "shared services jobs Malaysia", "BPO jobs Cyberjaya", "accounts payable Petaling Jaya", or "HR shared services KL" on SuperJobs. Filter by industry or location. Highlight your language skills at the top of your CV — it is the single most differentiating factor for GBS applications. Most GBS companies run structured assessment processes including online aptitude tests and language assessments before interviews, so be prepared for these within days of applying.