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The Hotel Cleanliness Expert (Uniform / Seamstress) is responsible for maintaining the appearance and cleanliness of the entire hotel. This role is crucial in creating a memorable and unique guest experience through diligent housekeeping practices.
The Front Office Agent is responsible for managing guest check-ins and check-outs, room assignments, and related requests. This role plays a crucial part in ensuring a seamless guest experience while adhering to the company's hospitality standards.
The Loyalty Manager is responsible for leading the recognition and engagement of Elite members to ensure a high-quality stay experience. This role involves managing the member journey and overseeing Loyalty Operations to promote guest retention and satisfaction.
The Assistant Sales Manager is responsible for providing comprehensive account management support to assigned property accounts. This role plays a crucial part in developing and executing strategic plans to grow market share and enhance revenue for the hotel.
The University Intern (Housekeeping) is responsible for gaining hands-on experience in hotel operations within a reputable hotel internship program. This role immerses interns in the culture and business of a major hotel company, providing practical insights into the hospitality industry, particularly in housekeeping and hotel management.
The Seamstress is responsible for maintaining the quality and presentation of linens used in our hospitality services. This role involves hands-on work with sewing and patching equipment to ensure that all linens are in excellent condition.
The Assistant Banquets Manager is responsible for leading banquet staff and assisting in the execution of events according to established requirements and standards. This entry-level management position plays a crucial role in ensuring high-quality service and effective team development within the hospitality environment.
The Kitchen Support Expert is responsible for supporting various hotel functions, including the kitchen and food and beverage areas. This role plays a crucial part in maintaining high-quality standards and ensuring a smooth operation within the hotel environment.
The Banquet Supervisor is responsible for ensuring the banquet staff works together effectively as a team. This role plays a crucial part in managing banquet events and maintaining high standards of service and cleanliness.
The F&B Services Supervisor is responsible for ensuring that staff work together effectively to provide optimum service and meet guest needs. This role plays a crucial part in maintaining high standards of service quality and fostering a positive team environment in the hospitality sector.
The Account Executive is responsible for ensuring accuracy in financial documentation and managing computerized financial information. This role plays a crucial part in maintaining financial integrity and fostering collaboration within the team at Marriott Executive Apartments Kuala Lumpur.
The Receptionist is responsible for guest service and front desk operations at the spa. This role plays a crucial part in ensuring a welcoming environment and smooth operational flow for guests seeking relaxation and wellness services.
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By SuperJobs Career Team · Updated September 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.