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The Chef de Partie - Pastry is responsible for preparing special meals and ensuring the quality and presentation of food. This role plays a crucial part in maintaining high culinary standards and supporting the overall dining experience in a fast-paced hospitality environment.
The Guest Service Crew is responsible for providing exceptional customer service to guests at Skytropolis. This role involves engaging with guests, managing ticket sales, and ensuring a pleasant experience in a dynamic environment.
The Cluster Assistant Marketing Manager is responsible for promoting brand awareness and maximizing revenue while maintaining guest loyalty to Marriott. This role involves engaging with potential owners and supporting team collaboration in a dynamic hospitality environment.
The Recreation Experience Expert (Pool) is responsible for overseeing all recreation activities at Sheraton Johor Bahru. This role plays a crucial part in enhancing guest experiences by ensuring a safe and enjoyable environment for all recreational facilities.
The Rooms Controller is responsible for managing room assignments based on guest requests and preferences. This role plays a crucial part in ensuring a smooth check-in process and enhancing guest satisfaction in a dynamic hospitality environment.
The Food & Beverage Coordinator is responsible for serving as the primary contact for clients and managing communication effectively. This role plays a crucial part in ensuring a seamless experience for guests while supporting the team in achieving common goals.
The Banquet Captain is responsible for ensuring an exceptional customer experience during large-scale events. This role involves interacting with customers, including VIPs and royalty, while developing world-class service skills.
The Supervisor - Loyalty & Admin Office is responsible for the recognition and engagement of Elite members. This role ensures the highest quality member stay experience throughout their journey by managing communication and delivery of Elite benefits programs.
The Hotel Cleanliness Expert (Seamstress) is responsible for maintaining the overall appearance and cleanliness of the hotel. This role plays a crucial part in ensuring a memorable and unique guest experience through various housekeeping functions.
The Assistant Director of Finance is responsible for developing and implementing property-wide financial strategies that support the brand's service goals and business objectives. This role provides financial expertise to facilitate the execution of the brand's service strategy and initiatives while maximizing return on investment.
The F&B Services Supervisor (Events) is responsible for ensuring staff collaboration to provide optimal service and meet guest needs. This role plays a crucial part in maintaining high standards of service and operational efficiency in a dynamic hospitality environment.
The Sales Executive (NE) is responsible for managing customer inquiries and lead requests for locally driven groups. This role plays a crucial part in maximizing revenues through effective collaboration with various sales channels and on-property teams.
By SuperJobs Career Team · Updated July 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.