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The Assistant Concierge Manager assists in all concierge functions following hotel standards and supports management by ensuring departments are informed of guest needs before arrival. This role focuses on providing personalized and memorable guest experiences while maintaining concierge management philosophy.
This internship position is for a receptionist role at a spa, designated specifically for Malaysian females. The role involves greeting guests, managing bookings and schedules, promoting spa services, and supporting the smooth operation of the spa during various shifts.
The Director of Sales at Sheraton Johor Bahru is responsible for leading the sales team and managing customer relationships. The role involves contributing to the creation of positive guest experiences in the hotel environment.
The role of Travel Consultant Executive is based in Kuala Lumpur and involves assisting customers with travel planning and ensuring customer satisfaction. The position requires strong communication skills and experience in customer service within the travel or hospitality industry.
The Guest Service Agent (Club Lounge) is responsible for managing guest check-ins and check-outs, handling room assignments and billing, and coordinating various guest services. The role requires interaction with guests and internal teams to ensure a smooth and satisfactory experience in accordance with company policies.
The Receptionist role involves greeting guests, assisting with check-ins, and addressing any issues that arise. The position requires good communication skills, ability to multitask, and experience in customer service or hospitality is preferred. The role also includes administrative duties and collaborating with other staff to support a smooth guest experience.
The Outlet Manager is responsible for overseeing the operations of the outlet, ensuring high standards of service and guest satisfaction. This role involves managing staff, developing business strategies, and maintaining financial performance.
The Front Office Manager oversees the daily operations of the front office, ensuring high-quality service and efficient management of resources. This role is crucial for maintaining guest satisfaction and operational excellence within the hospitality environment.
The Customer Service Executive is responsible for managing the vacant possession process and ensuring customer satisfaction. This role involves conducting inspections, liaising with tenants, and coordinating defect rectification to maintain property standards.
The Assistant Human Resources Manager at Renaissance Johor Bahru is responsible for supporting daily HR activities such as recruitment, compensation, training, and development. The role focuses on delivering HR services that align with employee needs and business objectives while ensuring compliance with relevant laws and procedures.
The Commis III (All Day Dining) at Aloft Hotels is responsible for preparing ingredients and cooking food according to established recipes and quality standards. The role involves maintaining kitchen cleanliness, adhering to safety policies, and collaborating with team members in a busy kitchen environment.
The Assistant Manager - Resorts Planning will support senior management in decision-making and project execution. This role involves identifying and developing new resort-wide projects, providing advisory solutions, and participating in committees to oversee project implementation.
By SuperJobs Career Team · Updated May 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.